Results-driven Client Advisor with 2+ years in luxury fashion retail, generating $1.3M+ in sales and consistently exceeding $100K+ monthly targets with a 35–45% conversion rate. Expert in clienteling, CRM management, and personalized styling, managing a high-value book of 1,000+ clients. Skilled in visual merchandising, private events, and brand storytelling. Proficient in Salesforce, HubSpot, POS systems, and Excel.
• Managed 30+ clients daily and maintained a 1,000+ client book through CRM, Excel, and email/SMS outreach, delivering personalized styling, private shopping, and follow-up to drive retention and repeat business.
• Top 5 seller in company worldwide with $100K+ monthly sales goals with a 35–45% conversion rate, generating $1.3M+ in total sales while maintaining strong AOV and UPT performance.
• Supported private client events, limited-edition launches, visual merchandising, inventory strategy, and product training in partnership with store leadership.
• Delivered personalized styling and curated capsule collections for 25+ recurring clients, including custom and bulk orders, driving repeat business and client retention.
• Designed 15+ custom graphics and screen-printed apparel pieces while contributing to seasonal capsule drops, photoshoots, and in-store creative direction.
• Managed daily boutique operations, including client appointments, inventory, sourcing materials/equipment, vendor orders, and floor coverage for a 3–5 person team while supporting social media campaigns.
With added Business Minor