Summary
Overview
Work History
Education
Skills
Timeline

Kaheem Washington

Bloomingdale's Department Store
New York,USA
10
years of professional experience

Results-driven Client Advisor with 2+ years in luxury fashion retail, generating $1.3M+ in sales and consistently exceeding $100K+ monthly targets with a 35–45% conversion rate. Expert in clienteling, CRM management, and personalized styling, managing a high-value book of 1,000+ clients. Skilled in visual merchandising, private events, and brand storytelling. Proficient in Salesforce, HubSpot, POS systems, and Excel.

Work History

Sales Associate

4 Months
Bloomingdale's Department Store | 04.2026 - Current
  • Ranked among top sellers, generating $274K in sales to date, including $14K+ in client-generated sales across 729 transactions with a $376 average sale.
  • Manage and grow a 50+ active client book through personalized outreach, follow-ups, appointments, and one-on-one styling consultations.
  • Curate personalized looks across luxury and contemporary brands based on client lifestyle, occasion, and current trends, driving repeat business and referrals.
  • Deliver elevated client experiences through product expertise, appointment-based selling, and sourcing of limited-release and hard-to-find fashion pieces.

Team Lead/Ambassador

1 Year 4 Months
Canada Goose | 10.2024 - 02.2026

• Managed 30+ clients daily and maintained a 1,000+ client book through CRM, Excel, and email/SMS outreach, delivering personalized styling, private shopping, and follow-up to drive retention and repeat business.

• Top 5 seller in company worldwide with $100K+ monthly sales goals with a 35–45% conversion rate, generating $1.3M+ in total sales while maintaining strong AOV and UPT performance.

• Supported private client events, limited-edition launches, visual merchandising, inventory strategy, and product training in partnership with store leadership.

Assistant Manager/Apprentice

3 Years 11 Months
SDC Social Club Boutique | 10.2016 - 09.2020

• Delivered personalized styling and curated capsule collections for 25+ recurring clients, including custom and bulk orders, driving repeat business and client retention.

• Designed 15+ custom graphics and screen-printed apparel pieces while contributing to seasonal capsule drops, photoshoots, and in-store creative direction.

• Managed daily boutique operations, including client appointments, inventory, sourcing materials/equipment, vendor orders, and floor coverage for a 3–5 person team while supporting social media campaigns.

Key Holder/Team Lead

1 Year
Against All Odds | 06.2019 - 06.2020
  • Managed daily operations of a high-traffic retail store by coordinating sales strategies, overseeing associate performance, and optimizing inventory flow.
  • Guided a team of 8–12 associates in enhancing sales productivity and customer interaction while upholding operational excellence on the retail floor.
  • Facilitated monthly sales surpassing $150k by fostering customer relationships and maximizing sales potential through effective merchandising and service execution.

Education

Bachelors - Psychology, Business

Brooklyn College | Brooklyn, NY | 06.2026

With added Business Minor

Associates - Psychology

Borough Of Community College | New York, NY | 06.2024

Associate - communication design, Fashion design minor

Fashion Institute Of Technology | 01.2020

Skills

Microsoft Office (Excel – pivot tables & formulas
Word
PowerPoint
Outlook)
Google Workspace
Lotus Notes
Business & Productivity:
Adobe Creative Suite (Photoshop
Illustrator
InDesign)
Final Cut Pro
Canva
WordPress
Shopify
ExpressionEngine
basic HTML
Design & Digital Tools:
Salesforce
HubSpot
POS systems
clienteling tools
inventory management
shipment coordination
staff scheduling
CRM & Retail Systems:
Styling (runway
capsule collections)
visual merchandising
brand storytelling
content creation
product knowledge
Fashion & Creative:
Luxury sales
VIP client relations
personalized styling
upselling
client retention
high-touch customer experience
• Luxury Sales & Clienteling
• Personal Styling
• Visual Merchandising
• Creative Direction
• CRM & Client Outreach
• Inventory & Operations
• Adobe Creative Suite

Timeline

Sales Associate

Bloomingdale's Department Store
04.2026 - CurrentRead More

Team Lead/Ambassador

Canada Goose
10.2024 - 02.2026Read More

Key Holder/Team Lead

Against All Odds
06.2019 - 06.2020Read More

Assistant Manager/Apprentice

SDC Social Club Boutique
10.2016 - 09.2020Read More

Fashion Institute Of Technology

Associate from communication design, Fashion design minor
Read More

Brooklyn College

Bachelors from Psychology, Business
Read More

Borough Of Community College

Associates from Psychology
Read More
Kaheem Washington