Seeking an entry-level position that utilizes my analytical and research skills while providing exceptional customer service. I am eager to contribute to a dynamic team and apply my abilities to enhance client satisfaction and drive positive results.
Entry-Level Position Utilizing Analytical and Research Skills with Exceptional Customer Service
Overview
11
11
years of professional experience
1
1
Certification
Work History
Church Secretary
Real Spirit Tabernacle
09.2019 - Current
Prepare materials and document activities for church meetings
Manage the reception desk and handle telephone inquiries for the church
Provide support during meetings by taking detailed and accurate notes
Enhance productivity by coordinating schedules, meetings, and correspondence for the Pastor and church
Proofread and edited documents and reports for the Pastor
Conduct physical and digital searches to locate requested information
Oversee the management of incoming and outgoing mail, packages, and faxes
Event Security
Safe Management
07.2018 - 06.2020
Assisted guests in locating event areas, fellow attendees, and restrooms
Controlled crowd access through designated entry points and conducted bag inspections to prevent the entry of unauthorized items
Ensured the safety and privacy of VIPs by minimizing public disruptions before, during, and after events
Documented security activities and reported incidents to convey critical details to supervisors, medical personnel, or law enforcement
Certified Nursing Assistant
Henry Ford Hospital
02.2018 - 08.2018
Ensured patient safety by monitoring conditions and promptly reporting issues to Registered Nurses
Facilitated patient transfers between beds and wheelchairs
Collaborated with registered nursing staff to adhere to and implement care plans
Assisted patients with activities of daily living to enhance their quality of life
Delivered exemplary care to patients in the Cardiac Stepdown Unit
Regularly changed bed linens to prevent skin irritation
Supported patient ambulation with appropriate mobility assistance
Measured vital signs, including EKGs, and updated patient charts with current information
Collaborated with registered nursing staff to implement and adhere to patient care plans
Assisted patients with bathing and feeding to support their personal health and well-being
Prepared for patient admissions by setting up necessary equipment for each patient's needs
Patient Care Associate
Detroit Receiving Hospital
06.2015 - 03.2016
Provided the healthcare team with regular updates by documenting vital signs, treatments, and patient responses in charts
Measured and recorded vital signs, ensuring accurate and up-to-date charting
Collected biological specimens from patients within the unit
Enhanced patient quality of life by assisting with activities of daily living
Ensured patient safety by monitoring conditions and promptly reporting issues to Registered Nurses
Maintained patient cleanliness, comfort, and proper care under the guidance of registered nurses
Prepared patients for treatments, appointments, and social activities
Facilitated patient transfers between beds, wheelchairs, and other locations
Minimized treatment errors by meticulously verifying personal details and medication information; measured vital signs and updated patient charts with accurate, current information