Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Kahirah Henderson

Newark,NJ

Summary

Highly-motivated employee with desire to take on new challenges. Strong worth ethic, adaptability and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.

Overview

17
17
years of professional experience
1
1
Certification

Work History

Package Center Supervisor

UPS
Bayonne , NJ
01.2016 - Current
  • Supervised driver dispatching, route planning, and vehicle tracking for driving team.
  • Tracked changes in computer system to keep records current and accurate.
  • Managed a large volume of phone calls while ensuring accuracy in data entry.
  • Resolved escalated customer complaints in a professional manner while maintaining company standards.

Front End Supervisor

Besy Buy
Jersey City, NJ
09.2007 - 01.2016
  • Provided administrative support to coworkers, taking on additional tasks during high-volume periods.
  • Managed opening and closing procedures by reconciling sales records and cash transactions with software data.
  • Delegated work tasks to employees based on shift requirements, individual strengths, and unique training.
  • Developed and implemented strategic plans for front end operations to ensure customer satisfaction.

Education

GED -

Woodlawn High School Center For Pre-Eng. Res.
Baltimore, MD
06-1996

Skills

  • Employee Scheduling
  • Labor Relation
  • Shipping and receivingWarehouse Management
  • Route Optimization
  • Truck loading and unloading
  • Shipping and Logistics
  • Inbound and Outbound Calling

Certification

  • DOT CERTIFED

Timeline

Package Center Supervisor

UPS
01.2016 - Current

Front End Supervisor

Besy Buy
09.2007 - 01.2016

GED -

Woodlawn High School Center For Pre-Eng. Res.

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Kahirah Henderson