Kahlea Moore
Flagstaff
Summary
Professional with strong background in customer interactions and service solutions. Highly skilled in conflict resolution, communication, and problem-solving, ensuring customer satisfaction and loyalty. Effective team collaborator, adaptable to changing needs, and consistently focused on achieving results through efficient and empathetic service. Known for reliability and proactive approach to meeting customer and organizational goals.
Overview
7
7
years of professional experience
1
1
Certification
Work History
Restaurant Team Member
Firehouse Subs
08.2024 - Current
- Displayed excellent teamwork skills while working alongside fellow team members in a fast-paced environment.
- Performed opening and closing duties as needed, ensuring the restaurant was prepared for efficient operation each day.
- Enhanced customer satisfaction by providing efficient and friendly service during busy meal times.
- Arrived to work in uniform and presentable in appearance to meet restaurant standards.
Associate
Dickson Preferred Services
05.2024 - 08.2024
- Streamlined inventory management processes, reducing waste and ensuring optimal stock levels were maintained.
- Improved project delivery times with implementation of streamlined communication strategy.
- Established strong relationships with key stakeholders, facilitating effective communication across departments and teams.
Dock Associate
Dillards
08.2022 - 10.2022
- Resolved customer concerns regarding shipping delays or damages in a professional manner while maintaining positive relationships with clients.
- Supported successful audits through accurate record-keeping and documentation of all relevant shipping data.
- Reduced cargo damage by properly securing loads and following proper handling procedures.
Voluntary Tutor
Melissa Martinez
08.2018 - 05.2021
- Offered guidance on study habits and test-taking strategies, boosting students'' confidence in their own abilities.
- Assisted students in improving organizational skills and time management, leading to better overall academic performance.
- Clarified difficult concepts using relatable examples from real-life situations which deepened understanding among students.
Education
No Degree - Biomedical Sciences
Northern Arizona University
Flagstaff, AZ05-2026
High School Diploma -
Window Rock High School
Flagstaff, AZ05-2021
Skills
- Strong teamwork
- Customer interaction
- Cleaning and sanitizing
- Taking orders
- Cash handling expertise
- Verbal and written communication
Certification
- OSHA 10-Hour General Industry Training – Occupational Safety and Health Administration.
- ServSafe Food Handler's Certification
- New Mexico Driver's License
Timeline
Restaurant Team Member
Firehouse Subs
08.2024 - Current
Associate
Dickson Preferred Services
05.2024 - 08.2024
Dock Associate
Dillards
08.2022 - 10.2022
Voluntary Tutor
Melissa Martinez
08.2018 - 05.2021
- OSHA 10-Hour General Industry Training – Occupational Safety and Health Administration.
- ServSafe Food Handler's Certification
- New Mexico Driver's License
No Degree - Biomedical Sciences
Northern Arizona University
High School Diploma -
Window Rock High School
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