Data Center Operations Technician with 3+ years of experience at AWS, specializing in server maintenance, network operations, and infrastructure management. Demonstrated success in implementing machine learning solutions that enhance operational efficiency. Proven ability to drive improvements in data center performance and reliability.
- Diagnose and resolve complex technical issues with servers and hosts, ensuring optimal performance and minimal downtime
- Manage and configure network devices and switches to maintain infrastructure stability
- Implemented and maintained SCADA system, including full setup of machine learning server
- Led 7S compliance initiative across the entire site, enhancing safety protocols and workplace efficiency
- Executed DCOSE Power Cable Remediation project to improve infrastructure reliability
- Conduct thorough media audits to maintain data center security and compliance
- Collaborate with technical teams to troubleshoot and resolve hardware issues
- Managed logistics operations for data center equipment and supplies
- Coordinated equipment returns and refurbishment processes
- Maintained accurate inventory records of data center assets
- Assisted in streamlining logistics processes for improved efficiency
- Served as Pick Learning Ambassador, training new associates in receiving, picking, and packing functions
- Utilized RF scanners and Rodeo software for inventory management and order processing
- Performed problem-solving duties and managed non-inventory items
- Improved customer satisfaction through creative solution implementation
- Maintained excellent attendance record and demonstrated strong work ethic
-Created impactful sales and marketing presentations for current and prospective clients.
-Conducted analysis of competitor data, focusing on pricing and marketing strategies.
-Evaluated customer and employee satisfaction to identify improvement opportunities.
-Collected consumer data to analyze demographics, preferences, and purchasing trends.
Volunteering includes activities such as helping at the thrift store, packing and distributing food for thousands of hungry families at the back pack coalition, and helping any churches or schools that are in need of service. My total hours of volunteer work is 60+ in the NOVA area