Collaborative leader partners with coworkers to promote engaged, empowering work culture. Documented strengths in building and maintaining relationships with diverse range of stakeholders in dynamic, fast-paced settings.
Experienced with team leadership, operational management, and customer service excellence. Utilizes strategic planning and problem-solving skills to enhance team productivity and service quality. Track record of fostering collaborative and adaptable workplace.
Overview
12
12
years of professional experience
1
1
Certification
Work History
Assistant manager
Academy Sports & Outdoors
12.2024 - Current
Develops and implements strategy for achieving weekly and monthly operational goals and completing tasks assigned to the store. This includes the development, analysis and implementation of the staffing, training, payroll hours and scheduling of team members.
Manages workforce productivity, efficiency and process improvement projects and initiatives.
Responsible for holding team members accountable for compliance with established sales, safety and security practices and procedures in conjunction with local, state and federal regulations.
Ensures the completion of departmental zoning and adherence to department, store and Company standards.
Responsible for supervising the execution of various assignments as delegated by the Store Director in Playbook.
Actively participates in floor walks with Regional Vice President, District Manager, and Store Director and creates an implementation plan to make changes based on feedback provided in store walks.
Manager/Key Holder
buy buy BABY
09.2018 - Current
Open and close the building count the safe/tills write up deposits.
Ordering product through suggested order.
Assist customers with any concerns they may have reaching out to my DM/AM when needed.
Merchandise product with and without planograms.
Stocked shelves.
Scanned in receiving bringing in deliveries.
Dolly runner
Concept foods
10.2018 - 04.2019
Loads trucks overnight with product for next day
Maintain the warehouse
Make sure no damaged product is sent out on trucks
Overnight Stock Associate
Walmart
04.2015 - 06.2018
I help get the store prepared every night, for the next days customers. I process freight, create new displays, fill shelves with merchandise and make sure shelf labels are correct.
I zone the store, which involves bringing stocked items forward so that shelves appear full and neat and also ensure that individual items are in their correct locations.
I assist customers that need assistance and also retrieve carts.
Back of house team member
Toys 'R' Us
04.2013 - 04.2014
Early morning Unload truck stock and merchandise the freight scan back stock into appropriate bins