Summary
Overview
Work History
Education
Skills
Certification
Timeline
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Kahmya Dozier

Kahmya Dozier

Clinton Township,MI

Summary

  • Dynamic manager with a proven track record at Sweetalicious Sweets LLC, excelling in customer service and team leadership. Enhanced customer satisfaction through effective problem-solving and communication. Skilled in maintaining safety protocols and improving operational efficiency, while fostering a collaborative work environment that drives productivity and engagement.
  • Dental assisting training with hands-on experience in chairside assisting, radiograph techniques, sterilization procedures, and patient care. Gained knowledge in dental terminology, anatomy, and materials handling. Skilled in dental charting, front office tasks, and maintaining OSHA, CDC, and HIPAA compliance.
  • Fast-paced production environments with a strong focus on quality control, safety, and efficiency. Operating machinery, assembling products, and meeting production targets. Able to follow detailed instructions, work well in a team, and maintain a clean and organized workspace.

Overview

5
5
years of professional experience
1
1
Certification

Work History

Manager

Sweetalicious Sweets LLC
03.2024 - Current
  • Managed and motivated employees to be productive and engaged in work.
  • Accomplished multiple tasks within established timeframes.
  • Maintained professional, organized, and safe environment for employees and patrons.
  • Enhanced customer satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service delivery.
  • Cross-trained existing employees to maximize team agility and performance.
  • Developed and maintained relationships with customers and suppliers through account development.
  • Improved safety procedures to create safe working conditions for workers.
  • Improved marketing to attract new customers and promote business.
  • Resolved staff member conflicts, actively listening to concerns and finding appropriate middle ground.

Production Worker

Yanfeng Automotive Interiors
04.2023 - 09.2023
  • Followed safety procedures and guidelines to maintain safe working environments.
  • Used equipment properly to avoid workplace hazards or injuries.
  • Maintained cleanliness of workstations, contributing to a well-organized work environment for increased productivity.
  • Resolved issues quickly to maintain productivity goals.
  • Met or exceeded daily production targets consistently through efficient task execution and effective time management skills.
  • Performed routine quality checks on finished products, ensuring adherence to company standards before shipping out units.
  • Took on additional shifts during peak work periods to keep projects on schedule.
  • Assisted in training new employees on production processes, ensuring a seamless integration into the team.
  • Facilitated training for junior production workers, improving overall team skill levels.
  • Reduced downtime by performing regular maintenance on machinery.
  • Improved product quality with meticulous quality control checks.

Crew Member

McDonald's
07.2020 - 04.2023
  • Worked front counter, drive-thru and other areas.
  • Took orders, prepared meals, and collected payments.
  • Demonstrated strong multitasking abilities, handling multiple orders simultaneously without compromising quality or efficiency.
  • Worked well with teammates and accepted coaching from management team.
  • Improved customer satisfaction by providing friendly and efficient service at the register.
  • Cleaned and maintained all areas of restaurant to promote clean image.
  • Promoted a positive work environment through effective communication and teamwork among staff members.
  • Maintained high-quality food preparation standards, adhering to company guidelines for safety and cleanliness.
  • Trained new team members on procedures, customer service, and sales techniques.

Education

Certificate - Dental Assisting

Dorsey College- Roseville Campus
Roseville, MI

Skills

  • Customer service
  • Team leadership
  • Typing speed: 49 WPM 98% accuracy
  • Time management
  • Decision-making
  • Verbal and written communication
  • Relationship building
  • Dental impressions
  • Impression taking
  • Patient charting
  • Professionalism and ethics
  • Infection control protocols
  • Patient care excellence
  • Patient instruction
  • Instrument sterilization
  • X-ray conduction
  • Maintaining infection controls
  • Dental radiographs
  • Teamwork
  • Teamwork and collaboration
  • Attention to detail
  • Problem-solving abilities
  • Multitasking
  • Organizational skills
  • HIPAA compliance
  • Active listening
  • Effective communication
  • Adaptability and flexibility
  • Dental radiography
  • Food safety
  • Friendly and outgoing
  • Workplace safety
  • Customer satisfaction
  • Baking temperatures
  • Scaling ingredients

Certification

Basic Life Support certification

Timeline

Manager

Sweetalicious Sweets LLC
03.2024 - Current

Production Worker

Yanfeng Automotive Interiors
04.2023 - 09.2023

Crew Member

McDonald's
07.2020 - 04.2023

Certificate - Dental Assisting

Dorsey College- Roseville Campus

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Kahmya Dozier