Kai Cochrane
Nonprofit Administrator
New York,NY
Summary
Knowledgeable Database Manager with program development skills eager to enhance organizations' impact. Broad understanding of data needs to produce key insights and actionable results. Strong communicator proficient in interpreting analytics and driving innovative decision-making for both team-based and self-directed capacities.
Overview
13
13
years of professional experience
4
4
years of post-secondary education
Work History
Database Manager
The City College of New York, Alumni Association
New York, NY
07.2021 - Current
- Provides comprehensive donor database/fundraising system management, reporting and technical expertise for maintenance of Raiser's Edge.
- Manages data analysis and reporting process for Board of Directors and 15 Affiliate Presidents.
- Deployed dashboards and reporting systems for membership revenue and demographic data.
- Leads and manages the the development of standard operating procedures document for processes across finance, database administration, memberships and communication operations.
- Improves integrity of constituent records, reducing duplications by 7000 records. Executes system for accurate entry and processing. Trains employees.
- Creates and run various queries, exports and reports for analysis, regional office mailings, direct mail appeals, fund-raising planning and campaign progress tracking.
Library Assistant
Columbia University
New York, NY
03.2020 - 03.2021
- Processes 200+ items daily, remotely accessing user accounts to fulfill research requests, charging/editing items & fines.
- Problem solves independently to learn new software, systems and policies. Adapts as new employee immediately ordered into COVID-19 work-from-home.
- Creates systems with colleagues to maintain continuous workflow on incoming requests and meet deadlines on reports.
- Communicates daily over email and phone calls with colleagues, supervisors, and on Zoom.
- Utilize Cisco Networking to access Remote Desktop to connect to workplace terminals and circulation software, Voyager.
Program Officer
Cuyahoga County, Health & Human Services
Cleveland, OH
04.2019 - 02.2020
- Analyzed casework establishment data to evaluate and monitor compliance with federal performance indicators.
- Interviewed stakeholders, process mapped and corrected inefficiencies in Title-IV case referrals from Child & Family Services.
- Provides technical assistance for cloud database of Title-IV case referrals from Office of Child Support Services to Child & Family Services.
- Collaborates with executive leadership and subject matter experts to development of paperless case management system.
- Facilitates team to analyze documents and processes to create unified taxonomy and workflow.
- Researches resources for best practices in case management, client engagement and organizational well-being.
- Compiles results of research data from case studies and internal resources to recommend improvements.
- Serves as liaison for OCSS at the Families and Children First Initiative and at community outreach events.
Public Service Assistant
Cuyahoga County Public Library
Cleveland, OH
02.2018 - 02.2020
- Marketed library's many programs and services to visitors and patrons through active communication.
- Performed readers advisory to recommend appropriate resources for patrons.
- Researches in the library catalog, digital databases, and online resources to answered questions from patrons and helped to find information.
- Entered and verified patron private information into system-wide database, Sierra.
- Collects fines and fees, prepares deposit records, balances daily cash register and deposits money.
- Lead Fundraiser for United Way Community Shares Campaign.
- Developed fundraising activities, encouraging participation among coworkers.
- Recorded donations in ledger, executing daily deposits with finance.
Administrative Assistant
FRONT International Art Triennial
Cleveland, OH
01.2018 - 12.2018
- Supported operations and public relations managers to launch the Cleveland region's first International Triennial for Contemporary Art.
- Performed data analysis, maintenance and entry for the total attendees visiting institutional partners and galleries, and to participate survey data FRONT's exhibition sites saw 227,000 visits.
- Developed and maintained database tracking survey and attendee data from 30+ exhibitions. Reconciled data from multiple sources for a finalized database of over 4,000 VIP/Press registrations.
- Created written and visual content across Google Drive, WordPress, Mailchimp, Dropbox and Eventbrite to manage and promote event and exhibition information to public and VIPs.
- Utilized exceptional writing, editing and proofreading skills to ensure engaging and error-free content. Collaborated with graphics team to finalize Gallery & Exhibition Guides for print production.
- Collaborated with finance to account for expenses. Organizing and coding over 6 months' worth of purchases and invoices from the Exhibition and Curatorial Directors.
- Coordinated VIP transportation confirmed & registration info in database. Managed welcome table volunteer at VIP Hotel location.
Public Programming Page
King County Library System
Seattle, WA
03.2009 - 09.2014
- Communications lead corresponding and organizing services for 98 Librarians at different libraries across the system.
- Organized the distribution of over 150,000 program materials and literature to 49 libraries.
- Coordinated volunteers to sort and distribute materials to appropriate departments for cataloging.
- Reported program outcomes on large system-wide services (Summer Reading Program, Global Reading Challenge, and Play & Learn).
- Supported large scale purchase/acquisitions by taking inventory and confirming the accuracy of invoices.
- Edited program descriptions, performer bios, and booklists for publication in promotional literature.
- Performed community outreach in the Library2Go program, providing books and resources to nursing homes and daycares in mobile library vehicles.
Development Assistant
Environmental Coalition of South Seattle
Seattle, WA
09.2013 - 08.2014
- Submitted letters of inquiry and requests for proposals to foundations and corporate giving organizations.
- Researched grants in databases including NOZA, Foundation Directory Online and GuideStar.
- Identified mission-aligned philanthropic organizations and recommended 90 funding opportunities.
- Assisted in running constituent queries in Raiser's Edge to organize thank-you notes distribution.
- Communicated program data in reports and creating visualizations in Excel and Adobe InDesign.
- Initiated outreach efforts investigating public opinion of Seattle's Green Storm-water Infrastructure.
Programs Intern
826 Seattle
Seattle, WA
06.2013 - 08.2014
- Collaborated with committee in the strategic planning of the fundraising event Dance Your Cash Off!.
- Developed relationships with local vendors and business owners to solicit in-kind donations and raffle baskets.
- Recruited volunteers, coordinated scheduling and instruction of tutors helping students in SAT prep course.
- Performed outreach at community events like KIN Alternative Giving Fair 2013 and Sasquatch Music Festival.
- Tabled outreach booths increasing community awareness of 826 Seattle.
- Created original curriculum for SAT program, taught course, and led the administration of program.
Education
Bachelor of Arts - Nonprofit Administration
Cleveland State University
Cleveland, OH 12.2016 - 11.2017
Associate of Applied Science - Social & Human Services
Seattle Central College
Seattle 09.2012 - 06.2014
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Skills
Data Analysisundefined
Quote
Every problem is a gift—without problems we would not grow.
Tony Robbins
Timeline
Database Manager
The City College of New York, Alumni Association
07.2021 - Current
Library Assistant
Columbia University
03.2020 - 03.2021
Program Officer
Cuyahoga County, Health & Human Services
04.2019 - 02.2020
Public Service Assistant
Cuyahoga County Public Library
02.2018 - 02.2020
Administrative Assistant
FRONT International Art Triennial
01.2018 - 12.2018
Bachelor of Arts - Nonprofit Administration
Cleveland State University
12.2016 - 11.2017
Development Assistant
Environmental Coalition of South Seattle
09.2013 - 08.2014
Programs Intern
826 Seattle
06.2013 - 08.2014
Associate of Applied Science - Social & Human Services
Seattle Central College
09.2012 - 06.2014
Public Programming Page
King County Library System
03.2009 - 09.2014
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