Results-driven Business Analyst with over 2 years of experience in delivering data-driven solutions to enhance operational excellence. Adept at eliciting and analyzing requirements through interviews, workshops, and business process descriptions to develop actionable business strategies. Proven ability to translate complex business needs into clear functional requirements, user stories, and technical specifications. Skilled in collaborating across diverse teams, managing multiple initiatives simultaneously, and driving stakeholder alignment to achieve project success.
Demonstrated expertise in querying and analyzing complex datasets, forecasting, and process improvement. Proficient in Microsoft Excel, PowerPoint, and database tools like SAS and Access. Exceptional verbal and written communicator, with a strong ability to liaise between business units, technical teams, and support teams. Holds a Bachelor's Degree and a deep understanding of customer-centric business needs and their translation into application and operational requirements. Experienced in agency/vendor environments, excelling in planning, reporting, and analytical roles.
Google Data Analytics Professional Certificate, 01/24, Data Analysis, Cleaning, Wrangling, Exploration, Visualization and Reporting, Managing Team and Stakeholder Expectations, Ask SMART questions and connecting Business objectives to Data Analysis, Ethical Analysis Practices
Google Data Analytics Professional Certificate, 01/24, Data Analysis, Cleaning, Wrangling, Exploration, Visualization and Reporting, Managing Team and Stakeholder Expectations, Ask SMART questions and connecting Business objectives to Data Analysis, Ethical Analysis Practices