Summary
Overview
Work History
Education
Skills
Certification
Languages
Timeline
Generic

Kai Gallo

WA

Summary

Demonstrates strong analytical, communication, and teamwork skills, with proven ability to quickly adapt to new environments. Eager to contribute to team success and further develop professional skills. Brings positive attitude and commitment to continuous learning and growth.

Overview

6
6
years of professional experience
1
1
Certification

Work History

Universal Associate 2

Sound CU
04.2022 - Current
  • Calculated fees due, interest and change for customer transactions.
  • Trained new hires on customer service policies and procedures.
  • Referred customers to other banking departments for specialized services.
  • Processed wide variety of retail banking transactions for personal and commercial customers.
  • Educated customers on online banking and mobile banking applications.
  • Regularly assessed progress and provided feedback to support continued development.

Assistant Manager

J Crew Factory
10.2020 - 04.2022
  • Generated repeat business through exceptional customer service.
  • Completed regular inventory counts to verify stock levels, address discrepancies, and forecast future needs.
  • Offered hands-on assistance to customers, assessing needs, and maintaining current knowledge of consumer preferences.
  • Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies.
  • Recruited, interviewed and hired employees and implemented mentoring program to promote positive feedback and engagement.

Key Holder

Tommy Bahama
09.2018 - 10.2020
  • Assisted with team responsibilities by cleaning, managing cash registers, and product merchandising.
  • Oversaw store operations by counting cash drawers, reviewing equipment management, and supervising staff.
  • Engaged with customers to build rapport and promote long-term loyalty for increased sales.
  • Managed store personnel by delegating tasks and supervising daily operations.
  • Trained and supervised new employees to apply best practices in customer service and store operations.

Education

Associate of Science - Business

Everett Community College
Everett, WA
01-2020

High School Diploma -

Arlington High School
06-2016

Certification For Veterinary Assisting -

Sno-Isle Tech
06-2016

Skills

  • Compliance
  • Performance tracking
  • Innovation and creativity
  • Professionalism
  • Interpersonal skills
  • Teamwork and collaboration
  • Team leadership
  • Goal setting
  • Continuous improvement

Certification

  • Certified Mentor

Languages

Spanish
Limited Working

Timeline

Universal Associate 2

Sound CU
04.2022 - Current

Assistant Manager

J Crew Factory
10.2020 - 04.2022

Key Holder

Tommy Bahama
09.2018 - 10.2020

Associate of Science - Business

Everett Community College

High School Diploma -

Arlington High School

Certification For Veterinary Assisting -

Sno-Isle Tech

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Kai Gallo