Summary
Overview
Work History
Education
Skills
Certification
Timeline
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KAI GUSTAV ANDERSON

ST PETER,MN

Summary

I am a organized and dependable candidate successful at managing multiple priorities with positive attitude. Willingness to take on added responsibilities to meet team goals. I am a professional retail worker with solid experience and readiness for this role. Adept at handling transactions, providing exceptional customer service, and maintaining clean and organized workspace. Strong focus on teamwork and adapting to changing needs to achieve results. Reliable, efficient, and capable of building positive customer relationships.

Overview

8
8
years of professional experience
1
1
Certification

Work History

Direct Support Professional

REM Heartland
08.2020 - Current
  • Employed communication skills to build trust and rapport with patients and families.
  • Used electronic health record software to document patient interactions and care plans.
  • Applied de-escalation techniques to manage challenging behaviors effectively.
  • Documented progress notes thoroughly to track client achievements, concerns, or changes in behavior patterns that may need attention from the interdisciplinary team.
  • Assisted clients with daily living needs to maintain self-esteem and general wellness.

Cashier/Cook/Delivery Driver

Jakes Pizza
01.2019 - 08.2020
  • Greeted customers entering store and responded promptly to customer needs.
  • Welcomed customers and helped determine their needs.
  • Worked flexible schedule and extra shifts to meet business needs.
  • Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
  • Resolved customer complaints professionally, leading to improved customer relations and loyalty.

Ski Lift Operator

Mount Kato Ski Area
11.2019 - 02.2020
  • Assisted in training new Ski Lift Operators, resulting in a smoother onboarding process and more efficient team performance.
  • Handled emergency situations calmly and effectively, coordinating with Ski Patrol when necessary to ensure guest safety.
  • Demonstrated strong problem-solving skills by swiftly identifying issues affecting ski lift operations and proposing practical solutions to management.

Scoreboard Operator

St.Peter High School
11.2018 - 02.2020
  • Improved knowledge of game rules and regulations for various sports, enabling accurate interpretation of scoring data inputs.
  • Kept up-to-date with industry advancements and emerging technologies to remain knowledgeable on best practices in scoreboard operations.
  • Maintained a clean and organized control room, contributing to an efficient working environment.
  • Supported event production staff with any technical or logistical needs related to scoreboard operation or display content creation.

Cashier

Dairy Queen Grill & Chill
03.2017 - 08.2018
  • Greeted customers entering store and responded promptly to customer needs.
  • Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.

Education

High School Diploma -

Saint Peter High School
Saint Peter, MN
05-2020

Skills

  • Time management
  • First aid and safety
  • Behavior redirection
  • Client support
  • Medication administration
  • Behavioral management
  • Client documentation
  • Decision-making support
  • Relationship building
  • Customer service
  • Customer assistance
  • Patience and empathy
  • Adaptive problem solving
  • Safety procedures expertise

Certification

  • Effective Selling Certificates (April 2024)
  • Professional Sales Skills ( June 2024)
  • Keys To Effective Communication (March 2024)
  • CPR/AED Certification ( April 2024)

Timeline

Direct Support Professional

REM Heartland
08.2020 - Current

Ski Lift Operator

Mount Kato Ski Area
11.2019 - 02.2020

Cashier/Cook/Delivery Driver

Jakes Pizza
01.2019 - 08.2020

Scoreboard Operator

St.Peter High School
11.2018 - 02.2020

Cashier

Dairy Queen Grill & Chill
03.2017 - 08.2018

High School Diploma -

Saint Peter High School

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KAI GUSTAV ANDERSON