Kai Lambro
Bellevue,WA
Summary
Detail-oriented Guest Services Associate with the poise and patience to work closely with a range of different personalities. A pleasant and compassionate individual offering exemplary customer service and support. Seeking a new public-pacing position as an assistant pro with The Golf Club at Newcastle.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Guest Services
The Golf Club At Newcastle - China Creek
Newcastle, WA
02.2023 - Current
- Demonstrated leadership by making improvements to work processes and helping to train others.
- Identified needs of customers promptly and efficiently.
- Approached customers and engaged in conversation through use of effective interpersonal and people skills.
- Exceeded customer satisfaction by finding creative solutions to problems.
Lifeguard
Bellevue Club Hotel
Bellevue, WA
08.2021 - 10.2022
- Monitored swimmers to ensure safety in the pool area.
- Assisted with swim lessons for guests and members of the facility.
- Maintained constant surveillance of patrons in the swimming area at all times.
- Utilized training, rescue techniques and proper equipment to aid distressed people.
Education
High School Diploma -
Issaquah High School
Issaquah, WA06-2023
Skills
- Comprehensive knowledge of golf techniques, rules, and etiquette
- Strong interpersonal and communication skills
- Ability to analyze swings and provide constructive feedback
- Customer service-oriented approach with a focus on client satisfaction
- CPR/AED Certified
- First aid knowledge
Affiliations
- Mens Basketball league
- Workout and healthy lifestyle
- Family
Certification
- CPR/AED Certification
Languages
Swedish
Limited
Spanish
Elementary
Japanese
Elementary
References
References available upon request.
Timeline
Guest Services
The Golf Club At Newcastle - China Creek
02.2023 - Current
Lifeguard
Bellevue Club Hotel
08.2021 - 10.2022
High School Diploma -
Issaquah High School
- CPR/AED Certification
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