KAI MAXWELL
Surprise,AZ
Summary
Detail-oriented professional with expertise in medical terminology and patient management. Successfully supported healthcare providers in assessments, documentation, and patient education while safeguarding privacy and confidentiality. Skilled in electronic health records and proactive in facilitating patient inquiries, ensuring a high-quality service experience.
Overview
3
3
years of professional experience
Work History
Clinical Assistant
Sheitelman Physical Medicine
Surprise, AZ
03.2026 - Current
- Assisted healthcare providers in patient assessments and documentation processes.
- Managed patient scheduling and appointment confirmations efficiently.
- Maintained organized medical records and ensured data accuracy.
- Educated patients on treatment plans and office procedures clearly.
- Utilized electronic health record systems for efficient data entry and retrieval.
- Interacted closely with practitioners, nurses and patients and used effective interpersonal, active listening and communication skills.
- Supported front desk operations by greeting patients and answering inquiries.
- Answered phones and responded to inquiries from patients or family members.
- Helped prepare examination rooms and ensured necessary supplies were available.
Dining Room Attendant
Desert Diamond Casinos
Surprise, AZ
09.2025 - 03.2026
- Ensured attentive, responsive service to enhance customer experience.
- Restocked supplies and maintained clean, sanitary conditions to support customer satisfaction.
- Collaborated with team members to meet shared objectives and engage effectively with diverse customers and staff.
Teacher Aide
Tutor Time Learning Center
Surprise, AZ
01.2025 - 01.2026
- Created a nurturing environment, collaborated with team to deliver high-quality programs, and maintained accurate records of student progress.
- Supported classroom teacher in implementing daily programs and supervising children, fostering a structured learning environment.
- Demonstrated sensitivity toward the needs of children and coworkers in the classroom. and related well with children and coworkers.
Caregiver, Special Needs
Honor Home Care
Surprise, Arizona
04.2023 - 02.2025
- Developed individualized care plans with input from families and healthcare professionals.
- Monitored client health and reported any changes to the care team.
- Assisted clients with daily living activities and personal care tasks.
- Provided companionship and emotional support to enhance client well-being.
- Administered medications according to prescription, following healthcare guidelines.
- Maintained a clean and safe environment for clients at all times.
- Collaborated with multidisciplinary teams to optimize client care strategies.
Education
Associate of Science Degree - Health Sciences – Medical Administrative Assistant
Ultimate Medical Academy
Tampa, FL01-2026
High School Diploma -
Primavera Online High School
Chandler, AZ01-2021
Skills
- EHR management
- Medical Terminology
- Clinical Documentation
- Patient Processing
- Patient Registration
- Records management
- Release of Information
- HIPAA Compliance
- Medical Laws & Ethics
- CMS 1500 Claim Form
- Insurance Billing
- Patient Account Management
- Insurance Verification
- Medicare
- Medicaid
- Healthcare Plans
- Insurance Networks
- Anatomy & Physiology
- Scheduling
- Documentation
- Communication skills
- Team collaboration
- Team collaboration
Timeline
Clinical Assistant
Sheitelman Physical Medicine
03.2026 - Current
Dining Room Attendant
Desert Diamond Casinos
09.2025 - 03.2026
Teacher Aide
Tutor Time Learning Center
01.2025 - 01.2026
Caregiver, Special Needs
Honor Home Care
04.2023 - 02.2025
Associate of Science Degree - Health Sciences – Medical Administrative Assistant
Ultimate Medical Academy
High School Diploma -
Primavera Online High School