KAI MELTON
Chicago,IL
Summary
Shift Supervisor with over 5 years of experience in leadership roles across dynamic retail environments, adept at fostering a culture of connection and growth. Skilled in SQL, critical thinking, and problem-solving, with a proven track record of enhancing team performance and customer satisfaction through innovative strategies. Passionate about leveraging analytical skills and collaborative approaches to drive business success and create impactful partnerships.
Overview
6
6
years of professional experience
Work History
Shift Supervisor
Starbucks
08.2024 - Current
- Produced a calm atmosphere and represented leadership to my team in both times of slow and rush hours to create trust amongst both the team and customers.
- Achieving and reaching store goals and developing strategies to be more effective and efficient than before.
- Emphasized employee engagement and open discussion to effectively perform at higher levels.
- Developed the ability for cross functional task while supervising a team and meeting business goals .
Assistant Manager
Dollar Tree
06.2023 - 06.2024
- Implemented weekly meetings to discuss sale's goals, communication solutions, and team collaboration to effectively ensure team success and reduce an uncomfortable work environment.
- Maintained readiness and confidence when meeting difficult tasks and effective planning in a limited time period to achieve preparation needs.
- Assisted in developmental planning with cross-functional teams when in absence of and alongside store manager and gifted the ability to be the lead speaker of my office and represent the team in discussion, and bring back feedback from meetings to my partners.
- Developed a training program for new hires, reducing onboarding time and increasing team productivity through better-prepared staff.
Supervisor
Gopuff
12.2020 - 09.2022
- Played a major role in the development of a new office when the business wanted to expand, alongside my General Manager (GM), facing upfront challenges with hiring and reaching goals.
- Overcoming those obstacles with executive planning, time management and successful performance rates.
Verizon
06.2022 - 08.2022
- Responsible for identifying errors in technological equipment and improvement reports.
- Maximized connection and culture with partners, while ensuring trust and security with customers to build growing opportunities and increase value.
- Used geographical tracking systems to identify locational factors in WiFi streaming devices to enhance our customer based needs.Conducted thorough analyses of improvement reports, driving actionable insights that informed strategic decisions and operational enhancements.
- Demonstrated strong communication skills in team settings, promoting a collaborative environment that encouraged knowledge sharing and innovation.
Food Lion
06.2020 - 12.2020
- Conducted daily inventory counts, assisting in the prevention of stock discrepancies and product shortages.
- Maintained a welcoming and clean environment by keeping shelves neat and displays organized.
- Worked alongside team members to enhance store layout, improving product visibility and driving noticeable sales increases.
Education
No Degree - Business Management
Parsons School of Design
New York City03.2023
Bachelor of Science - Information Technology | Cyber Forensics
Arizona State University
Tempe, AZ02.2031
Skills
- Microsoft Office,
- Google Docs,
- Windows,
- Cloud Security and networking
- SIEM and SQL
- Critical Thinking, Team Leadership, Problem Solving, Market Research,
- Inventory control and record keeping
- Business administration
- Strong verbal and written communication
- Goal setting and tracking
Timeline
Shift Supervisor
Starbucks
08.2024 - Current
Assistant Manager
Dollar Tree
06.2023 - 06.2024
Verizon
06.2022 - 08.2022
Supervisor
Gopuff
12.2020 - 09.2022
Food Lion
06.2020 - 12.2020
No Degree - Business Management
Parsons School of Design
Bachelor of Science - Information Technology | Cyber Forensics
Arizona State University