Kai Morrow
Jemison ,AL
Summary
Responsible and motivated student ready to apply education in the workplace. Offers excellent technical abilities with software and applications, ability to handle challenging work, and excellent time management skills. Ambitious, career-focused job seeker, anxious to obtain an entry-level in a film editor position to help launch career while achieving company goals. Recent graduate with excellent research, technical and problem-solving skills. Detail-oriented and able to learn new concepts quickly. Dedicated student interested in applying excellent communication and interpersonal skills to a customer service role. Experienced in data entry and handling money. Can quickly memorize product details and build customer relationships. Great problem-solver with strong background in Quality customer service. Knowledgeable about different automotive systems, parts and typical problems. Brings proven abilities in locating sources of faults and completing quality repairs.
Overview
6
6
years of professional experience
Work History
Delivery Driver
Uber Eats
01.2024 - Current
- Delivered packages to customer doorsteps and business offices.
- Completed on-time deliveries by choosing best and most efficient routes.
- Improved customer satisfaction by ensuring timely and accurate deliveries of products.
- Read maps, followed oral, and written instructions and used GPS technology to make deliveries.
- Operated vehicle safely in highly congested areas with no traffic violations.
- Completed rush deliveries on tight timetables to satisfy customer needs.
- Maintained upbeat, positive attitude in busy, customer-focused environment.
- Worked scheduled hours as required and took on available shifts during holidays and busy periods.
- Managed customer inquiries and complaints in polite and professional manner.
- Enhanced delivery efficiency by optimizing routes using GPS navigation and mapping tools.
- Verified accuracy of all deliveries against order forms.
Direct Support Professional Caregiver
Sevita
03.2023 - 01.2024
- Provided compassionate care and support to individuals with diverse needs, enhancing their daily living experiences.
- Assisted clients with personal care tasks, promoting independence and dignity in daily routines.
- Developed and implemented individualized care plans, ensuring tailored support for each client's unique requirements.
- Monitored clients' physical and emotional well-being, effectively communicating changes to healthcare professionals as needed.
- Facilitated community engagement activities, encouraging social interaction and integration for clients in local settings.
- Maintained accurate documentation of client progress and care services, ensuring compliance with regulatory standards.
- Trained new staff on best practices for client support, fostering a culture of teamwork and continuous improvement.
- Assisted clients with daily living needs to maintain self-esteem and general wellness.
- Maintained detailed documentation of client progress, daily activities, incidents, and relevant observations to ensure continuity of care across team members.
Vhs Tape Converter
Self Employed Services
12.2022 - 04.2023
- Performed troubleshooting and diagnostic procedures to locate source of malfunctions.
- Completed sound design, sequence selection and compression for post-production purposes.
- Edited video by adding graphics, titles, audio and special effects.
- Reviewed video and selected best footage for storytelling.
- Used active listening and interpersonal skills to promote effective working relationships with other employees.
- Devised reports and visualizations to present requested data in sleek format.
- Collaborated with creative team and director to align editing approach with artistic vision.
- Managed graphics, sound, music and color corrections for reels.
- Analyzed video content for quality control and editorial corrections.
- Uploaded final cuts to content management systems and client platforms.
- Transformed footage and assets to create compelling documentaries and content.
- Checked video for corruption and confirmed media rendered correctly.
- Oversaw editing of motion design and visual effects to deliver campaigns and network brand identities in line with specific goals.
Infant Teacher
Kreative learning Academy
08.2022 - 03.2023
- Sanitized toys, equipment, supplies and surfaces regularly.
- Changed diapers, used bibs and monitored behaviors to maintain good hygiene for each child.
- Maintained tidy, clean and safe environments for children.
- Followed safe feeding guidelines and parental requests for breastmilk, formula and solids.
- Enhanced sensory abilities by giving children access to numerous textures and shapes.
- Identified children in need of extra support for emotional, health-related or developmental concerns and conceived improvement strategies.
- Collaborated with parents to develop and maintain strong support networks and build rapport to foster seamless communication.
- Communicated with children's parents and guardians about daily activities, behaviors and problems.
Customer Service Representative
Verizon Wireless
11.2020 - 08.2022
- Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
- Answered incoming calls and emails, providing frontline customer support or assistance with product and service transactions.
- Remained calm and professional in stressful circumstances and effectively diffused tense situations.
- Answered inbound calls, chats and emails to facilitate customer service.
- Demonstrated excellent communication skills in resolving product and consumer complaints.
- Developed strong customer relationships to encourage repeat business.
Package Handler
Burlington Coat Factory Warehouse
06.2019 - 09.2020
- Scanned and sorted packages according to destinations and service type using handheld scanner.
- Sorted packages to appropriate slide, line or belt for final distribution.
- Assisted in loading delivery trucks with prepared packages.
- Loaded completed orders on pallets according to delivery numbers.
- Examined and inspected containers, materials and products to meet packing specifications.
- Tracked parcel movement using hand-held scanners and daily production sheets to keep records accurate.
- Logged packaging activities and filed reports in company databases.
- Recorded numbers of units handled or moved on daily production sheets or work tickets.
- Packed boxes and stock using organizational guidelines.
Education
Bachelor of Arts - Digital Production And Videography
First Institute
Orlando, FL07.2024
Child Development
Arizona Global Campus
Chandler, AZ05.2024
Associate of Arts - Filming
Arizona Global Campus
Chandler, AZ05.2022
Skills
- Attention to Detail
- Decision Making
- Valid Driver's License
- Willing to Learn
- Coordination with Service Team
- Hardworking and Dedicated
- Customer Relations
- Problem-Solving
- Time Management
Education and Training
other,true,other
Timeline
Delivery Driver
Uber Eats
01.2024 - Current
Direct Support Professional Caregiver
Sevita
03.2023 - 01.2024
Vhs Tape Converter
Self Employed Services
12.2022 - 04.2023
Infant Teacher
Kreative learning Academy
08.2022 - 03.2023
Customer Service Representative
Verizon Wireless
11.2020 - 08.2022
Package Handler
Burlington Coat Factory Warehouse
06.2019 - 09.2020
Child Development
Arizona Global Campus
Associate of Arts - Filming
Arizona Global Campus
Bachelor of Arts - Digital Production And Videography
First Institute
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