Summary
Overview
Work History
Education
Skills
Timeline
Generic

Kai Wilson

East Orange

Summary

Dedicated Intake Specialist skilled in claim eligibility analysis and records management. Excellent communication and interpersonal skills. Familiar with industry standards and requirements. Managing duties to facilitate smooth workflow and operational efficiency.

Overview

9
9
years of professional experience

Work History

Intake Specialist

Programs For Parents
02.2023 - Current
  • Explaining program requirements and procedures to families and child care providers
  • Reviewing applications and calculating household income to determine program eligibility with a minimum 95% accuracy rate
  • Communicating with families and providers in person, by phone and through written correspondence
  • Informing program participants of child care options and child care resource and referrals

Administrative Assistant

Fourans - Nj Consumer Affairs
10.2021 - 01.2023
  • Maintained customer satisfaction with forward-thinking strategies focused on addressing customer needs and resolving concerns
  • Used company troubleshooting resolution tree to evaluate technical problems and find appropriate solutions
  • Managed relational database to store information for reference, reporting and analysis.

Administrative Assistant

Bemore Staffing - Penn Rose Housing
03.2021 - 10.2021
  • Kept records accurate, detailed and fully compliant with reporting requirements to meet all state, local and federal housing requirements
  • Assisted prospective tenants in paperwork completion and other logistics, facilitating smooth move-in processes and effective communication
  • Minimized vacancy periods by collaborating with building owners to strategize improvements to marketing initiatives, business plans and tenant outreach programs.

Supervisor Trainee

Whole Food Market
07.2017 - 01.2021
  • Completed sales operational requirements by scheduling and assigning employees and maintaining detailed records of employee work schedules and time cards
  • Directed training and retraining of employees to boost performance and enhance business results.

Staffing Coordinator

Divine Health Care Services
05.2015 - 07.2017
  • Initiated patient medical records by creating and processing patient care record folder with patient demographics and medical history information
  • Performed general office duties such as faxing and scanning documents and sorting incoming and outgoing mail to improve overall office productivity.

Education

High School Diploma - Mathematics and Computer Science

East Orange Campus High School
East Orange, NJ
07.2013

Skills

  • Strong verbal and written communication skills
  • Ability to communicate effectively with diverse populations
  • Strong analytical skills and attention to detail
  • Ability to multi-task in a fast-paced environment
  • Ability to perform intermediate level math
  • Ability to enter data with high degree of speed and accuracy
  • Ability to meet productivity standards within established timelines

Timeline

Intake Specialist

Programs For Parents
02.2023 - Current

Administrative Assistant

Fourans - Nj Consumer Affairs
10.2021 - 01.2023

Administrative Assistant

Bemore Staffing - Penn Rose Housing
03.2021 - 10.2021

Supervisor Trainee

Whole Food Market
07.2017 - 01.2021

Staffing Coordinator

Divine Health Care Services
05.2015 - 07.2017

High School Diploma - Mathematics and Computer Science

East Orange Campus High School

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Kai Wilson