Kaia Foss
Hillsborough,NJ
Summary
Dynamic and compassionate professional with a proven track record, excelling in customer engagement and conflict resolution. Organized and driven, I enhance team performance and foster positive experiences, leveraging my CPR certification and supportive nature to ensure safety and satisfaction in all environments.
Overview
7
7
years of professional experience
1
1
Certification
Work History
Sales Associate
Orange Theory
Aston Mills, Pennsylvania
01.2026 - Current
- Guided customers in selecting fitness classes and memberships to meet their needs.
- Collaborated with team members to enhance customer experience and service quality.
- Resolved customer complaints professionally to maintain satisfaction and loyalty.
- Ensured cleanliness and organization of studio environment to enhance customer experience.
Lifeguard
Dream Pools
06.2025 - 08.2025
- Ensured safe aquatic environment for all patrons through vigilant observation and proactive safety measures.
- Monitored pool activity, enforced safety rules, and responded swiftly to emergencies, minimizing risk to patrons.
- Executed water rescue, first aid, and CPR to ensure patron safety.
- Completed CPR certification training to ensure readiness for emergencies.
Camp Counselor
ESF Camps
06.2024 - 08.2024
- Planned and led diverse recreational programs, promoting teamwork and creativity through sports, arts and crafts, and team-building exercises.
- Supervised and engaged groups of campers in daily activities, fostering safety, inclusivity, and enjoyment.
- Managed conflict resolution and enforced camp rules while facilitating open communication with staff and parents to strengthen community.
Assistant Teacher
Kiddie Academy
02.2022 - 08.2023
- Supported lead teacher in delivering personalized care to students, fostering positive behavior and learning environments.
- Developed daily schedules for naptime, crafts, outdoor play, and meals to enhance structure and engagement.
- Designed and arranged bulletin boards to highlight student achievements and creativity, promoting a vibrant classroom atmosphere.
Cashier
Sakers Shoprite
10.2020 - 08.2021
- Streamlined checkout process for customers purchasing groceries, enhancing overall shopping experience.
- Assisted customers at self-checkout, ensuring efficient and user-friendly transaction experience.
- Stocked and organized food items on shelves to improve customer accessibility and product presentation.
Assistant Soccer Coach
Players Technique Academy
10.2019 - 03.2020
- Instructed children ages 3-14 in fundamental soccer skills, fostering teamwork and sportsmanship.
- Supported head coach in organizing drills with cones, ladders, and goals to enhance player agility and coordination.
- Developed new skills/drills for players to learn.
- Evaluate performance and adjust training needs.
- Guided athletes in developing coping strategies to effectively manage frustrations and stress during training and competition.
Education
B.A - Psychology
Neumann University
Aston, PA05-2026
Skills
- Customer Engagement
- Sales Techniques
- Organized
- Driven
- Focused
- Confident
- Patient
- Positive
- Compassionate
- Compassionate
Volunteer Community Service
At House of Assisi, I supported daily meal service for retired Sisters by preparing dining spaces, assisting with food distribution, and ensuring a warm, respectful, and welcoming environment. Engaged residents with kindness and attentive conversation, fostering community and honoring the dignity of each Sister. 02/26-05/26
Certification
- CPR
Timeline
Sales Associate
Orange Theory
01.2026 - Current
Lifeguard
Dream Pools
06.2025 - 08.2025
Camp Counselor
ESF Camps
06.2024 - 08.2024
Assistant Teacher
Kiddie Academy
02.2022 - 08.2023
Cashier
Sakers Shoprite
10.2020 - 08.2021
Assistant Soccer Coach
Players Technique Academy
10.2019 - 03.2020
B.A - Psychology
Neumann University