Kaia Heaton
Indianapolis,IN
Summary
Dynamic professional with strong communication and problem solving skills, adept at building relationships and providing exceptional customer service. Proven ability to navigate complex challenges, deliver solutions, and ensure customer satisfaction in fast-paced environments. Highly motivated and adaptable team player with a focus on achieving results.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Babysitter
Sittingmadesimple
Indianapolis, IN
10.2024 - Current
- Greeting parents upon arrival home from work and providing updates on the day's events.
- Organizing playdates with other children and providing supervision during outdoor activities.
- Completing light housekeeping tasks such as tidying up toys and books.
- Tailoring activities based on the individual needs of each child under care.
- Maintaining a positive attitude while being patient and understanding with the children.
- Establishing trust through consistent communication with both parents and kids.
Dry Cleaner
Clean by deering
Indianapolis, IN
05.2021 - 08.2024
- Maintained customer service standards by greeting and assisting customers with their orders.
- Processed incoming garments, sorted them into categories and marked them for cleaning.
- Organized the work area to ensure a safe and efficient environment was maintained at all times.
- Assisted in stocking shelves with supplies and materials needed for dry cleaning services.
- Kept records of incoming garments, outgoing deliveries, payments received and inventory levels.
- Provided customers with information about pricing, payment options and special offers available.
- Added cleaning solutions, disinfectant chemicals and spot removers to machines.
Host
Oaken Barrel Brewing
Indianapolis, IN
09.2023 - 01.2024
- Greeted guests upon arrival and provided them with menus.
- Answered customer inquiries regarding the menu, restaurant services, and special promotions.
- Provided customers with accurate wait times and monitored waiting list.
- Maintained cleanliness of lobby area, including wiping down tables and chairs.
- Ensured compliance with health and safety regulations within the restaurant.
Receptionist
Baxter YMCA
Indianapolis, IN
05.2022 - 08.2022
- Greeted visitors and provided them with assistance.
- Maintained a neat reception area by organizing materials and tidying up furniture.
- Assisted in maintaining office supplies inventory by checking stock to determine inventory level; anticipating needed supplies; placing orders for supplies; verifying receipt of supplies.
- Verified visitors' identification cards before allowing access to the building.
Education
High School Diploma -
Southport High School
Indianapolis, IN05-2024
Skills
- Scheduling appointments
- Safety procedures
- Energy conservation
- Laundry folding and storage
- Supply management
- Inventory tracking
- Conflict resolution
- Following directions
- Problem-solving
- Critical thinking
- Attention to detail
- Routine adherence
- Housekeeping
- Sanitization techniques
- Routine management
Certification
- Barbicide certification
- Dermalogica certification
- CPR certification
- Milady Rise certification
Affiliations
- Pet lover
- I love to spend time with my friends and family and am always eager to meet new people!
- Nature enthusiast
Accomplishments
Throughout my High school career; I was class president 3 out of 4 years, lacrosse captain for two years, a part of National honors society and STARS, I was also a part of the best buddies program.
References
References available upon request.
Timeline
Babysitter
Sittingmadesimple
10.2024 - Current
Host
Oaken Barrel Brewing
09.2023 - 01.2024
Receptionist
Baxter YMCA
05.2022 - 08.2022
Dry Cleaner
Clean by deering
05.2021 - 08.2024
High School Diploma -
Southport High School
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