Kaia Scanlon
Fullerton,CA
Summary
Undergraduate student with a solid foundation in budget and risk management. Demonstrated ability to lead teams and foster collaboration, effectively resolving complex issues. Focused on delivering exceptional results while prioritizing detail and continuous enhancement. Skilled communicator with extensive customer service experience, driving positive interactions.
Overview
3
3
years of professional experience
Work History
Vice President of Member Development
Alpha Delta Pi Sorority
Fullerton, CA
12.2025 - Current
- Oversee risk management and member accountability through the enforcement of chapter standards and policies.
- Promote a safe, values-driven environment through proactive risk management practices.
- Manage a team of officers to drive membership growth and uphold chapter integrity.
Team Lead
Togo's Sandwiches
Fullerton, CA
05.2025 - Current
- Train new employees on food safety and customer service standards.
- Manage inventory levels to ensure product availability, and minimize waste.
- Resolve customer concerns promptly to maintain high satisfaction levels.
Treasurer
Panhellenic Council
Fullerton, California
12.2024 - 12.2025
- Secured $19,000 budget for 2025-2026 school year to support board operations.
- Oversaw two student organization budgets totaling $50,000, ensuring compliance with Associated Students, Inc. (ASI) policies.
- Facilitated communication between six chapter sororities, ASI, and executive council to strengthen collaboration.
Barista
Jamba Juice
Folsom, California
02.2024 - 08.2024
- Assisted customers in selecting menu items and answered product questions.
- Operated cash register, processed payments, and handled transactions accurately.
- Maintained cleanliness and organization of the work area and equipment.
Team Supervisor
Steve Miklos Aquatic Center
Folsom, CA
03.2023 - 09.2023
- Assigned and supervised staff to meet operational needs, and enhance customer satisfaction.
- Handled customer inquiries promptly to ensure satisfaction.
- Maintained facility cleanliness and safety.
Education
Bachelor of Arts - Accounting and Finance
California State University, Fullerton
Fullerton, CA05-2028
Skills
- Critical thinking
- Customer service
- Team leadership
- Problem resolution
- Budget management
- Risk management
References
References available upon request.
Timeline
Vice President of Member Development
Alpha Delta Pi Sorority
12.2025 - Current
Team Lead
Togo's Sandwiches
05.2025 - Current
Treasurer
Panhellenic Council
12.2024 - 12.2025
Barista
Jamba Juice
02.2024 - 08.2024
Team Supervisor
Steve Miklos Aquatic Center
03.2023 - 09.2023
Bachelor of Arts - Accounting and Finance
California State University, Fullerton