Summary
Overview
Work History
Education
Skills
Certification
References
Timeline
Generic

Malikai Isaac

South Daytona,FL

Summary

Motivated and results-driven professional with a successful background in transportation, e-commerce, and facilities management. Seeking a career change to leverage my certifications and skills in the insurance claims industry or government agency as a claims adjuster. Committed to providing exceptional service, conducting accurate assessments, and effectively resolving claims to support the company's goals and customer satisfaction.

Overview

27
27
years of professional experience
1
1
Certification

Work History

Driver Technician

Apria Healthcare
Daytona Beach, FL
06.2023 - Current
  • Delivered medical supplies to customers and completed efficient setups.
  • Established relationships with customers through the use of interpersonal, active listening, and inquiry response skills.
  • Implemented daily DOT pre-trip inspections to reduce risks or delivery delays.
  • Maintained ongoing communications with the logistics supervisor in the operations center to keep teammates informed.
  • Followed company policies related to safety protocols while operating the vehicle.
  • Inspected and maintained vehicle supplies and equipment to ensure vehicles remained in proper working condition.
  • Loaded trucks with tools and equipment to prepare for diverse on-call requirements.

Owner/Operations Manager

Sovereign T Apparel and Accessories L.L.C
Miami, FL
09.2022 - 12.2023
  • Oversaw budgeting and financial management.
  • Determined pricing for products or services based on costs and competition.
  • Reconciled daily sales, prepared bank deposits and assessed financial transaction reports.
  • Monitored inventory levels and placed new orders for merchandise to keep supply well-stocked.
  • Developed policies and procedures for the organization.
  • Created and implemented marketing and advertising strategies to support revenue goals and promote strategic growth.

Patient Transporter

Owl Transportation Inc.
Daytona Beach, FL
09.2018 - 08.2022
  • Performed regular maintenance checks on all transport vehicles before use.
  • Adhered strictly to HIPAA regulations concerning confidentiality of patient information.
  • Helped prevent safety problems and maintain compliance with regulations through effective training practices.
  • Provided timely transportation services for outpatients to various medical facilities.
  • Collected patient information from nursing staff prior to transport.
  • Assisted patients with entering and exiting vehicles, and transferring from or to wheelchairs or stretchers.
  • Disinfected and properly stored transport equipment.
  • Recorded accurate times of departure and arrival on log sheets.

Juvenile Detention Officer

Kissimmee Youth Academy
Kissimmee, FL
12.2016 - 05.2017
  • Adhered to all laws pertaining to the confinement of minors in a detention center.
  • Intervened during crisis situations involving detainees to de-escalate potential conflicts.
  • Observed and recorded progress of each juvenile offender.
  • Conducted security checks on the facility grounds and surrounding areas.
  • Transported juvenile detainees to court hearings or other appointments as required.
  • Counseled juveniles on life skills, such as anger management, problem solving, conflict resolution.
  • Provided emotional and physical support to juveniles in detention facilities.
  • Encouraged positive behaviors among detained juveniles through rewards systems.
  • Supervised recreational activities for detained juveniles.

Facilities Maintenance Supervisor

Sawgrass Springs Middle School
Coral Springs, FL
01.1997 - 08.2015
  • Planned and scheduled regular cleaning services for common areas within the facility.
  • Monitored security systems throughout the facility to ensure proper functioning at all times.
  • Organized a staff of 8 by supervising daily operations, developing work schedules, and assigning specific tasks.
  • Coordinated with outside contractors for major repair or renovation projects as needed.
  • Coordinated efficient maintenance schedules to keep systems running at peak levels.
  • Delivered positive reinforcement and constructive criticism for employee work efforts.
  • Trained and monitored employees to teach daily tasks and improve performance.
  • Filled out work orders, repair logs and maintenance plans to document work completed.
  • Ensured that all areas were clean and well-maintained according to established standards.
  • Adhered to The State of Florida health and safety regulations in developing and implementing OSHA facility maintenance protocol.
  • Performed routine repairs on facility systems such as heating and cooling units, lighting fixtures, door locks.
  • Maintained records of all preventative maintenance procedures conducted on site equipment.
  • Managed the daily activities of assigned personnel including scheduling work assignments, providing training, resolving conflicts, and evaluating performance.
  • Facilitated communication between management team members regarding ongoing maintenance projects.

Education

Some College (No Degree) - Communications

Florida Atlantic University
Boca Raton, FL
05-1993

High School Diploma -

Boyd Anderson High School
Lauderdale Lakes, FL
05-1990

Skills

  • Strong attention to detail and ability to conduct accurate assessments
  • Excellent communication and interpersonal skills
  • Ability to multitask, prioritize, and meet deadlines
  • Strong problem-solving and decision-making abilities
  • Proficient in analyzing insurance policies, claims, and coverage

Certification

Florida Resident Insurance License - Adjuster All Lines

Real Estate Inspection Certification Program

120 Pre-Licensing Home Inspection Educational Program

References

References available upon request.

Timeline

Driver Technician

Apria Healthcare
06.2023 - Current

Owner/Operations Manager

Sovereign T Apparel and Accessories L.L.C
09.2022 - 12.2023

Patient Transporter

Owl Transportation Inc.
09.2018 - 08.2022

Juvenile Detention Officer

Kissimmee Youth Academy
12.2016 - 05.2017

Facilities Maintenance Supervisor

Sawgrass Springs Middle School
01.1997 - 08.2015

Some College (No Degree) - Communications

Florida Atlantic University

High School Diploma -

Boyd Anderson High School

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