Analytical professional with technical knowledge and critical thinking skills to thrive in data-driven environments. Tackles challenges with positivity and drive to overcome. Works great alone or with others and consistently exceeds expectations.
Overview
3
3
years of professional experience
Work History
Shift Leader
Chick-fil-A
Lafayette, IN
01.2021 - 07.2024
Ensured staff was properly trained on all aspects of their job duties, including safety protocols.
Assisted in training new employees on shift operations.
Scheduled team members for shifts based on business needs and customer demand.
Resolved customer complaints promptly and professionally.
Maintained an organized work environment by delegating tasks to staff as needed.
Enforced safety guidelines among staff members in order to prevent accidents or injuries from occurring on the premises.
Conducted regular meetings with team members to discuss upcoming events or changes in policy and procedures.
Counted cash on hand at shift change and closing to determine shortages or overages and prepare bank deposit statements.
Education
High School Diploma -
William Henry Harrison High School
West Lafayette, IN
05-2024
Skills
Team Supervision
Team Leadership
Sales expertise
Shift Scheduling
Team motivation
Staff Development
Cash Handling
Professional Appearance
Positive Attitude
Accomplishments
Greater Lafayette Career Academy Valedictorian
Greater Lafayette Career Academy Vocational excellence award