Kaidence Guy
Longs,SC
Summary
Personable and adaptable professional with a proven track record of delivering exceptional customer service and creating memorable dining experiences. Strong understanding of menu offerings and food handling protocols, complemented by solid multitasking and communication skills, ensures a seamless dining atmosphere. Committed to enhancing guest satisfaction through proactive problem-solving and effective time management. Eager to contribute to a dynamic team that fosters an environment where both guests and staff thrive.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Server
Hickory Tavern
North Myrtle Beach, SC
12.2024 - Current
- Managed multiple tables efficiently, ensuring timely food and beverage delivery.
- Provided exceptional customer service in fast-paced dining environment.
- Trained new team members on restaurant procedures and service standards.
- Resolved guest complaints promptly to maintain high satisfaction levels.
- Maintained cleanliness and organization of dining area to meet health standards.
- Developed strong relationships with regular customers, fostering loyalty and repeat business.
Host/ To Go/Trainer
Hickory Tavern
North Myrtle Beach, SC
04.2024 - 12.2024
- Greeted and seated guests promptly, ensuring a welcoming environment.
- Managed reservation system, optimizing table turnover and service efficiency.
- Assisted in training new hosts, promoting teamwork and adherence to standards.
- Maintained cleanliness and organization of host stand and dining area.
- Took reservations and to-go orders by phone, answered customer questions, and informed of accurate wait times.
- Handled high-pressure situations with composure, effectively managing large parties or unexpected events during busy shifts.
Front Desk Associate
Powerhouse Gym
North Canton, OH
02.2023 - 04.2024
- Maintained cleanliness of work areas and gym equipment throughout shifts.
- Served protein shakes, supplements, and pre-packaged meals to members.
- Resolved customer complaints and concerns in a professional manner.
- Managed front desk operations, ensuring seamless guest check-in and check-out processes.
- Coordinated scheduling for fitness classes, optimizing resource allocation and member participation.
Education
High School Diploma -
Ohio Connections Academy
Mason, OH08-2023
Skills
- Teamwork
- Problem Solving
- Time Management
- Multi-tasking
- Strong work ethic
- Exceptional customer service
- Cash handling
- High volume dining
- Service prioritization
Certification
SCDOR Alcohol Server Certification
Timeline
Server
Hickory Tavern
12.2024 - Current
Host/ To Go/Trainer
Hickory Tavern
04.2024 - 12.2024
Front Desk Associate
Powerhouse Gym
02.2023 - 04.2024
High School Diploma -
Ohio Connections Academy