Kaidence Jensen
Red Lodge,MT
Summary
Dynamic and detail-oriented professional with experience at Bogarts Restaurant, excelling in customer service and team collaboration. Proven ability to enhance guest experiences through effective communication and adaptability. Skilled in managing high-pressure situations while maintaining cleanliness standards and optimizing table turnover. Committed to delivering exceptional service and fostering a welcoming atmosphere.
Overview
3
3
years of professional experience
Work History
Host/server
Bogarts Restaurant
Red Lodge, MT
04.2023 - Current
- Greeted and seated guests promptly, ensuring a welcoming atmosphere.
- Managed reservation system to optimize table turnover and guest flow.
- Assisted in training new hosts on customer service protocols and company.
- Handled guest inquiries and complaints efficiently to maintain satisfaction levels.
- Developed strategies to enhance guest experience based on feedback collected.
- Handled high-pressure situations with composure, effectively managing large parties or unexpected events during busy shifts.
Barista
Coffee Roasters and Tea Merchants
04.2023 - 08.2023
Education
High School Diploma -
Penn Foster
Nashville, TN01.2026
Skills
- Team collaboration
- Time management
- Multitasking capabilities
- Cleanliness standards
- Customer service
- Detail-oriented
- Exceptional communication
- Adaptable to change
Timeline
Host/server
Bogarts Restaurant
04.2023 - Current
Barista
Coffee Roasters and Tea Merchants
04.2023 - 08.2023
High School Diploma -
Penn Foster