Kai Hyke

• Build strong guest relationships through clear communication, attentive service, and proactive problem solving in a fast-paced environment.
• Coordinate daily service planning with front-of-house and kitchen teams to ensure smooth execution and timely order delivery.
• Screen and prioritize incoming orders to maintain accuracy and service quality during high-volume periods.
• Train and onboard new team members, promoting a positive work environment and reinforcing service standards and workplace branding.
• Adapt quickly to shifting staffing needs and service demands, demonstrating flexibility and reliability.
• Address guest concerns professionally, using sound judgment and conflict resolution to maintain a positive brand experience.
• Monitor service flow and table turnover to improve efficiency and overall guest satisfaction.

Luau event planner

• Planned and executed a themed luau, including menu creation, food and beverage purchasing, and overall event coordination.
• Oversaw the preparation of traditional luau dishes, including fire-pit style cooking for the pig, ensuring authentic presentation.
• Hired and coordinated entertainment and staff, assigning tasks to volunteers and temporary team members to maintain smooth operations.
• Developed and managed the event budget, balancing costs for food, entertainment, and supplies.
• Directed event setup and tear-down, ensuring an organized, professional, and visually appealing experience for attendees.
• Assisted with bartending, catering, and overall event service to ensure smooth operations and guest satisfaction.

Fraternity event initiatives

• Gathering and organizing materials for event construction and design.
• Coordinating multiple teams to complete tasks efficiently and on schedule.
• Overseeing setup and teardown operations to maintain organization and professionalism.
• Collaborating with team members to ensure tasks aligned with overall event goals.

• Edit promotional, social media, and event videos for clients using Adobe Premiere Pro and Final Cut Pro, optimizing content for multiple social media formats.
• Manage client social media accounts, including posting video content, scheduling, and ensuring brand consistency.
• Stay current on social media trends to create engaging and relevant content for target audiences.
• Plan, organize, and execute video shoots, coordinating talent, locations, and resources efficiently.
• Manage client communication, project timelines, and revision feedback to ensure final deliverables align with marketing and branding objectives.
• Apply analytics and creative problem solving to improve video performance and audience engagement.