Kaiili Lewis
Oroville
Summary
Experienced and skilled in complex problem-solving and emergency response, demonstrated ability to enforce safety protocols and contributing to a culture of vigilance and operational excellence.
Prepared to deliver exceptional cleanliness and guest service, known for effective team collaboration and adaptability to changing needs, excelling in attention to detail and reliability.
Holding strong focus on team collaboration and achieving results, skilled in preventive maintenance, troubleshooting, and safety procedures. Proficient in reliability, adaptability to changing needs, in training staff, and ensuring operational efficiency.
Overview
8
8
years of professional experience
Work History
Security Officer
Armed Guard Private Security Inc.
Chico, CA
02.2023 - Current
- Monitored premises to deter criminal activity and ensure safety of personnel and property.
- Conducted regular patrols, identifying and addressing potential security risks promptly.
- Implemented emergency response procedures during incidents, ensuring swift resolution and minimal disruption.
- Collaborated with law enforcement to report suspicious activities and enhance security measures.
- Trained new security personnel on protocols, fostering a culture of vigilance and efficiency.
- Maintained accurate logs of daily activities, incidents, and irregularities for management review.
- Evaluated existing security systems, recommending improvements to enhance overall effectiveness and coverage.
- Prevented unauthorized access to facilities by enforcing strict entry protocols and verifying identification.
- Acted quickly during emergency situations to reduce opportunity for damage and injury.
- Monitored and authorized entrance and departure of vehicles, cargo trucks, and visitors.
- Enhanced security measures by staying up-to-date on industry best practices, attending training sessions, and obtaining relevant certifications.
- Remained calm, assertive, and mindful to think critically and problem solve during stressful situations.
- Enforced security policies and removed violators and unauthorized individuals from premises to maintain safe environment.
- Conducted training sessions for new security personnel to facilitate compliance with security protocols.
Maintenance Crew Member
Walmart
Oroville, CA
09.2020 - 01.2023
- Conducted routine inspections to ensure compliance with safety standards and operational procedures.
- Performed preventive maintenance on equipment, minimizing downtime and enhancing reliability.
- Implemented efficient cleaning protocols, maintaining a safe and sanitary environment for staff and customers.
- Coordinated with team members to streamline workflow during peak hours, improving overall efficiency.
- Trained new staff on equipment handling and safety procedures, fostering a culture of compliance and teamwork.
- Identified opportunities for process improvements, contributing to enhanced operational effectiveness across departments.
- Managed inventory of maintenance supplies, ensuring availability while reducing excess stock levels.
- Supervised maintenance team, ensuring adherence to safety standards and operational procedures.
- Coordinated repair schedules, optimizing workflow and minimizing disruptions to operations.
- Conducted regular inspections of facilities and equipment, identifying issues before they escalated.
- Increased productivity by reducing downtime, budgeting effectively, allocating tasks, and maintaining high standards of safety and work quality.
- Completed partial or full dismantling of equipment to quickly repair or replace defective components and restore functionality.
- Enhanced safety standards through regular staff training sessions, hazard assessments, and ensuring compliance with OSHA regulations.
- Conducted regular performance evaluations of maintenance staff to identify strengths, areas for improvement, and opportunities for growth within the organization.
- Analyzed and identified equipment failure root causes and initiated correction actions.
- Collaborated with cross-functional teams to develop budgets for maintenance projects, prioritizing tasks based on urgency and cost effectiveness.
- Fostered a positive work environment that led to high employee morale and retention rates, while consistently meeting performance expectations.
- Shrunk knowledge gaps with ongoing training and close employee mentoring for new and less experienced team members.
Hotel Housekeeper
Pacific Inn
Crescent City, CA
04.2018 - 09.2020
- Delivered exceptional cleanliness and organization across guest rooms and common areas.
- Trained and mentored new staff on effective cleaning protocols and safety standards.
- Conducted regular inspections to ensure compliance with hotel cleanliness standards.
- Implemented efficient inventory management for cleaning supplies, reducing waste.
- Coordinated with maintenance team to address repairs and enhance guest satisfaction.
- Developed streamlined cleaning procedures that improved turnaround times for room readiness.
- Managed guest requests promptly, ensuring a positive experience throughout their stay.
- Followed daily cleaning schedule to prepare for arrival of guests and meet deadlines.
- Cleaned bedrooms, bathrooms and living spaces to comply with sanitation and hygiene standards.
- Vacuumed and mopped floors in guest rooms and common areas to maintain clean and tidy environment.
- Inspected guest rooms, lobbies, and common areas to verify cleanliness and tidiness.
- Demonstrated positive and professional attitude with guests, coworkers and management to contribute to positive work environment and maintain reputation of hotel.
- Promoted a safe working environment by following safety protocols and reporting any hazards or issues immediately.
- Upheld hotel brand standards by consistently meeting cleanliness expectations set forth by management during regular evaluations.
- Consistently met or exceeded daily productivity goals while maintaining attention to detail in all cleaning tasks.
- Maintained an organized inventory of housekeeping supplies, ensuring adequate stock levels for daily operations and reducing unnecessary expenditures.
- Increased room turnaround time, allowing for greater occupancy rates through efficient cleaning processes.
- Observed proper keys and key card control procedures to provide security, protection and privacy of guests.
- Adapted cleaning routines to meet unique needs of guests with allergies or special requests, ensuring their comfort and satisfaction.
- Removed bed sheets and towels from rooms and pre-treated stains to maintain and restore linen condition.
- Ran special errands, including retrieving dry cleaning and making requested purchases.
- Resealed floors with wax and kitchen counters with correct applications to minimize staining and damage.
Education
High School Diploma -
Del Norte Highschool
Crescent City, CA06-2020
Skills
- Report writing
- Incident reporting
- Security guard license
- General security
- Detail-oriented
- Physical fitness
- Surveillance
- Complex Problem-solving
- Conflict de-escalation
- Threat assessment
- Preventive Maintenance
- Cleaning techniques
Timeline
Security Officer
Armed Guard Private Security Inc.
02.2023 - Current
Maintenance Crew Member
Walmart
09.2020 - 01.2023
Hotel Housekeeper
Pacific Inn
04.2018 - 09.2020
High School Diploma -
Del Norte Highschool