Kaija Scott
Mountlake Terrace,WA
Summary
Reliable and hardworking, with strong communication and people skills. Trusted as a high school office attendant and active in the Black Student Union. In fast-paced environments like Starbucks, led the store in app downloads while staying organized and efficient under pressure.
Overview
3
3
years of professional experience
Work History
Barista
Starbucks
10.2023 - Current
- Trained new team members on beverage preparation techniques and operational procedures.
- Assisted in implementing promotional campaigns to increase product visibility and sales.
- Handled customer complaints professionally, resolving issues to ensure satisfaction.
- Support store leadership by identifying operational issues, and helping implement solutions.
- Communicate clearly with customers and coworkers to resolve issues quickly, and prevent conflicts.
- Handle financial transactions with accuracy and integrity.
Pizza Cook
Zeeks Pizza
08.2022 - 10.2023
- Trained new staff on pizza preparation techniques and kitchen safety practices.
- Managed time effectively during shifts to prioritize tasks and complete them within designated timelines, minimizing downtime in the kitchen.
- Followed strict food safety guidelines to maintain a safe and sanitary kitchen, reducing the risk of health code violations.
Education
Bachelor of Arts - Business Communication
Arizona State University
Tempe, AZ02-2027
Skills
- Clear verbal and written communication
- Research and analysis
- Observational skills
- Proficiency with Microsoft Office and Google Workspace
- Strong reliability and consistency in following protocols
- Time management
- Team coordination
- Adaptability
- Task prioritization
- Professional demeanor
Languages
Hungarian
Timeline
Barista
Starbucks
10.2023 - Current
Pizza Cook
Zeeks Pizza
08.2022 - 10.2023
Bachelor of Arts - Business Communication
Arizona State University