Kaikalani Fry Mesa
Bellingham,WA
Overview
2
2
years of professional experience
1
1
Certification
Work History
Ski Rental Technician
Mt. Baker Ski Area
09.2023 - Current
- Handled maintenance and repair requests to keep properties in good condition and maintain renter satisfaction.
- Accommodated last minute requests to address needs of guests, achieving top guest satisfaction and repeat business.
- Resolved customer disputes to maintain positive relationships and increase customer base.
- Executed sales and marketing initiatives to increase revenue for company.
Server
La Fiamma Wood Fire Pizza
01.2022 - 09.2023
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Cultivated warm relationships with regular customers.
- Maintained clean and organized dining areas to uphold restaurant hygiene standards.
- Served food and beverages promptly with focused attention to customer needs.
- Set positive tone for entire dining experience as first point of contact for incoming guests.
- Bussed and reset tables to keep dining room and work areas clean.
- Resolved customer complaints promptly and professionally to maintain positive reputation.
- Followed health and safety protocols crucial for maintaining safe and sanitary environments for customers and staff.
- Used slow periods to restock supplies, ice, trays, and delivery bags.
- Explained menu items and suggested appropriate options for food allergy concerns.
Education
High School Diploma -
Union High School
Camas, WA06.2021
Skills
- Rental Transactions
- Contract Management
- Rental Market
- Maintenance Management
- Food Running
- Order Management
- Supply Restocking
- Guest Engagement
Certification
food handlers card
Alcohol handlers card
Timeline
Ski Rental Technician
Mt. Baker Ski Area
09.2023 - Current
Server
La Fiamma Wood Fire Pizza
01.2022 - 09.2023
High School Diploma -
Union High School
food handlers card
Alcohol handlers card
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