Melvin Deering
Spartanburg,SC
Summary
Dynamic Tool Rental Technician at Home Depot with a proven track record in maximizing revenue through effective upselling and exceptional customer service. Skilled in electrical troubleshooting and maintaining rental equipment, I excel in problem-solving and team collaboration, ensuring a safe and organized environment while enhancing operational efficiency.
Overview
4
4
years of professional experience
Work History
Tool Rental Technician
Home Depot
09.2020 - 03.2025
- Examined, received and tagged tools to be cleaned, stored and repaired.
- Maintained a clean and organized workspace, promoting a safe environment for staff and customers alike.
- Supplied information about rental items to inform customers of tool availability and operation.
- Maximized revenue opportunities by encouraging upsells and promoting optional services, boosting overall sales Number%.
- Improved tool rental efficiency by maintaining and repairing tools promptly and accurately.
- Performed routine inspections on rental equipment before returning them back into inventory.
- Conducted regular inventory audits to ensure accurate record-keeping and optimal stock levels.
- Implemented preventative maintenance plans to extend the lifespan of rental tools, reducing replacement costs.
- Inspected and tested tools to locate worn and damaged parts and malfunctions.
- Used POS system to compute and receive payments for rentals.
- Trained new team members on company policies, safety procedures, and proper use of tools and equipment.
- Handled maintenance and repair requests to keep properties in good condition and maintain renter satisfaction.
- Drafted and reviewed lease agreements to lay out terms and conditions of rental and protect owner and renter rights.
- Collected rent and security deposits to provide timely payments to property owners.
- Arranged for cleaning and upkeep to keep properties presentable for potential tenants.
- Kept up-to-date rental records and customer information in company systems to track client interests and preferences.
Education
Na - N/A
Boiling Springs High School
South Carolina 06.1984
Skills
- Electrical troubleshooting
- Safety procedures
- Diagnostic skills
- Mechanical aptitude
- Rental agreement
- Rental transactions
- Reservations
- Cancellations
- Customer service
- Problem-solving
- Cleaning and sanitizing
- Multitasking ability
- Excellent communication
- Team collaboration
- Effective communication
- Cash handling
- Safety compliance
- Self motivation
- Cash register systems
- Customer transactions
- Professionalism
- Damage assessment
- Store maintenance
- Loss prevention
- Rental reservations
- Cash and credit card transactions
Timeline
Tool Rental Technician
Home Depot
09.2020 - 03.2025
Na - N/A
Boiling Springs High School
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