Kaike Castro
West Hollywood,CA
Summary
Organized and detail-oriented Teller with cash handling and customer service experience. Proven expertise in general accounting and finance concepts. Astute professional providing well-rounded customer service with strong communication skills, sales experience and deep knowledge of banking industry. Self-motivated banking professional offering strong communication and quick thinking skills. Works productively on teams as well as independently in fast-paced environments. Consistently positive and friendly Teller committed to reaching business goals.
Overview
9
9
years of professional experience
Work History
Bank Teller
Itau Bank
Sāo Paulo, Sāo Paulo
01.2015 - 06.2019
- Processed customer deposits and withdrawals accurately, balancing cash drawer daily.
- Maintained confidentiality of bank records, transactions and customer information.
- Verified customer signatures on documents and ensured accuracy of all paperwork before submitting for approval.
- Cross-sold bank products such as savings accounts and credit cards to existing clients.
- Identified suspicious activity on account holders' accounts and reported any discrepancies to the supervisor immediately.
- Performed cash handling duties including counting currency, coins and checks.
- Balanced teller drawers regularly throughout the day according to established procedures.
- Opened new checking, savings and lines of credit for customer accounts.
Financial Analyst
Even Construction
Sāo Paulo, SP
03.2010 - 01.2014
- Reviewed financial documents and records to assess accuracy and compliance with applicable laws, regulations, and standards.
- Evaluated complex financial information from multiple sources to make sound recommendations.
- Managed portfolio performance by monitoring changes in markets, client objectives, and risk tolerance levels.
- Verified documented and requested disbursements to facilitate payments.
- Identified discrepancies in financial data and recommended corrective actions to resolve them.
Education
Bachelor of Science - Business Administration
Uninove
Sāo Paulo12-2013
Skills
- Goal-Oriented
- Cash Handling
- Store Organization
- Customer Assistance
- Team Leadership
- Friendly and Helpful
- Computer Proficiency and Microsoft Office
- Self Motivation
- Adaptability
- Customer Service
- Payment Processing
- Cash Drawer Management
Languages
English
Professional
Portuguese
Native/ Bilingual
Spanish
Limited
Timeline
Bank Teller
Itau Bank
01.2015 - 06.2019
Financial Analyst
Even Construction
03.2010 - 01.2014
Bachelor of Science - Business Administration
Uninove
Similar Profiles
Carla GoisCarla Gois
Bank account manager - Enterprise accounts at Itau BankBank account manager - Enterprise accounts at Itau Bank
Laura Echavarria MontoyaLaura Echavarria Montoya
Commercial Executive at Itau BankCommercial Executive at Itau Bank
Ary OliveiraAry Oliveira
Analyste Customer Data Cloud / CRM at Itau BankAnalyste Customer Data Cloud / CRM at Itau Bank
Juliette ElkoubyJuliette Elkouby
Ticketing Agent Supervisor at American AirlinesTicketing Agent Supervisor at American Airlines
Eric BlackmanEric Blackman
Photographer at Eric Blackman PhotographyPhotographer at Eric Blackman Photography