Kaila Sayeg

• Coordinate between clients, the financing department, sales team, and underwriters to ensure smooth processing of insurance policies and financial transactions.
• Manage and update client policy information in the database, ensuring data integrity and timely processing of changes
• Resolve customer inquiries and facilitate communication between departments to streamline processes, address concerns, and enhance overall customer satisfaction.

• Meticulously manage about 3 accounts content calendars, ensuring timely and consistent posts while maintaining brand voice across all social channels.
• Develop content, managing campaigns, and analyzing performance data across all social media channels.
• Create and execute comprehensive social media strategies

• Provided excellent customer service by creating and serving a wide variety of drinks and food items, ensuring a memorable dining experience in a fast-paced environment.

• Supervised, trained, and mentored a team of servers, ensuring smooth operations, efficient table management, and maximizing guest satisfaction.

• Maintained a clean and organized bar and dining area, managed inventory, handled cash transactions, and resolved customer complaints quickly to uphold high service standards.

• Oversaw and coordinated all phases of construction projects, ensuring they are completed on time, within budget, and in compliance with safety and quality standards.
• Introduced sustainable building practices, positioning the company as an eco-friendly leader
• Manage subcontractors, suppliers, and project teams, ensuring clear communication, efficient workflow, and successful project execution from start to finish.

• Directed a team of about 15 employees, managed recruitment, onboarding, payroll, scheduling and development.
• Developed and managed relationships with vendors for cost-effective procurement.
• Maintained adherence to health and safety regulations.