Kailah Floyd
Bayport ,New York
Summary
Dedicated and detail-orientated professional with over 8 years of experience managing high-volume food retail operations, now seeking to transition into the healthcare filed as a Sterile Processing Technician. Proven ability to maintain strict safety, cleanliness, and inventory standards, with a strong foundation in compliance, team supervision, and sanitization process. Recently completed training in sterile processing and eager to bring a strong work ethic, adaptability, and problem-solving skills to a clinical setting.
Overview
1
1
Certification
Work History
Manager
Jersey Mikes
- Managed and motivated employees to be productive and engaged in work.
- Accomplished multiple tasks within established timeframes.
- Maintained professional, organized, and safe environment for employees and patrons.
- Enhanced customer satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service delivery.
- Resolved staff member conflicts, actively listening to concerns and finding appropriate middle ground.
- Maximized performance by monitoring daily activities and mentoring team members.
Education
High School Diploma -
Locust Valley High School
Locust Valley, NY06.2015
Skills
- Customer service
- Team leadership
- Decision-making skills
- Staff training and development
- Staff management
- Customer relationship management (CRM)
- Schedule management
- Employee development
- Negotiation and conflict resolution
- Professional and courteous
- Employee coaching and mentoring
- Hiring and training
- Organizational skills
- Excellent communication
- Multitasking abilities
- Problem-solving skills
- Attention to detail
- Computer skills- MS Office
- Financial records oversight
- Inventory management
Certification
- SPT - Sterile Processing Technician
Timeline
Manager
Jersey Mikes
High School Diploma -
Locust Valley High School
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