Summary
Overview
Work History
Education
Skills
Timeline
Generic

Kailah Ludwig

SUMNER

Summary

I am a dynamic and organized professional with experience in food service and excelling in high-pressure environments. Proven ability to deliver exceptional customer service while multitasking effectively. Strong team collaborator with a focus on maintaining a welcoming atmosphere and ensuring guest satisfaction. Fast learner adept at prioritizing tasks and making quick decisions to enhance the customer's experience.


Overview

3
3
years of professional experience

Work History

Waitress

Farellis
11.2022 - Current
  • Handled high-pressure situations with composure, maintaining excellent service standards even during busy shifts.
  • Exhibited strong multitasking abilities, balancing multiple tables and orders while delivering prompt service.
  • Maintained clean and welcoming dining environment, ensuring a positive guest experience.
  • Remained calm and poised when dealing with difficult customers or during busy shifts.
  • Supported teamwork atmosphere among staff members through clear communication and collaboration during shifts.

Hostess

Hometown Cafe
07.2022 - 09.2022
  • Answered customer questions about hours, seating, and menu information.
  • Greeted customers warmly upon arrival and provided friendly and warm presence throughout dining experience.
  • Demonstrated strong multitasking skills, balancing responsibilities such as answering phone calls, greeting guests, and updating reservation logs simultaneously.
  • Took reservations and to-go orders by phone, answered customer questions, and informed of accurate wait times.

Education

Bachelor of Arts - Business Marketing

Washington State University
Pullman, WA
06-2027

Bachelor of Arts - Business Marketing

University of Washington Tacoma
Tacoma, WA
06-2027

Sumner High School
Sumner, WA
06-2023

Skills

    Skills

  • Customer Focus
  • Strong multitasking
  • Greeting guests
  • Team collaboration
  • Decision-making
  • Prioritization
  • Organized
  • Fast-learning

Timeline

Waitress

Farellis
11.2022 - Current

Hostess

Hometown Cafe
07.2022 - 09.2022

Bachelor of Arts - Business Marketing

Washington State University

Bachelor of Arts - Business Marketing

University of Washington Tacoma

Sumner High School

Similar Profiles

CREATE PROFILE
Kailah Ludwig