Kailani Burns
Summary
Dedicated administrative professional with successful experience in fast-paced office settings. Collaborative team member, maintaining positive communication and friendly nature. Hardworking team player with expertise in completing various clerical tasks and offering staff support. Responsible, punctual and productive professional when working with little to no supervision.
Overview
3
3
years of professional experience
Work History
Dental Assistant/Front Desk Receptionist
Malama I Ke Ola Health Center
2021.08 - Current
- Scheduled appointments for new and existing customers, factoring in provider availability and scheduling loads.
- Obtained payments from patients and scanned identification and insurance cards.
- Completed administrative patient intakes with case histories, insurance information and mandated forms.
- Prepared and processed patient referrals and transfer request
- Performed various administrative tasks by filing, copying and faxing documents.
- Greeted and interacted with patients to provide information, answer questions and assist with appointment scheduling.
Certified Nursing Assistant
Hale Makua
2020.07 - 2021.06
- Answered call lights and supported patient comfort and safety by adjusting bed rails and equipment.
- Promoted good oral and personal hygiene by aiding patients with shaving, bathing, and teeth brushing.
- Checked patient vitals such as temperature, blood pressure, and blood sugar levels.
- Assisted with feeding and monitored intake to help patients achieve nutritional objectives.
- Utilized therapeutic communication, empathy and active listening skills to encourage and develop positive relationships with patients.
Education
High School Diploma -
King Kekaulike High School
Pukalani, HI05.2018
Skills
- High Volume Environments
- Adaptable and Flexible
- Payment Scheduling and Collection
- Patient Service
- Administrative Support
- Excellent Multitasking Capabilities
Timeline
Dental Assistant/Front Desk Receptionist
Malama I Ke Ola Health Center
2021.08 - Current
Certified Nursing Assistant
Hale Makua
2020.07 - 2021.06
High School Diploma -
King Kekaulike High School
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