KAILEE AUGHTMAN
Vancouver,WA
Summary
Motivated professional who enjoys working in customer service and team-oriented environments. Brings strong interpersonal skills, a positive attitude, and the ability to handle challenges with professionalism. Passionate about creating positive customer experiences while supporting team goals and maintaining a productive, respectful workplace.
Overview
7
7
years of professional experience
Work History
Sales Operations Specialist
Jacuzzi Bath Remodel
10.2025 - Current
- Resolved discrepancies in orders, leading to heightened customer satisfaction and loyalty.
- Collaborated with cross-functional teams for more effective communication and coordination of sales initiatives.
- Educated staff on strategies for handling difficult customers and challenging situations.
Business Administration Manager
Jacuzzi Bath Remodel
01.2025 - 10.2025
- Monitored vendor contracts and ensured timely renewals aligned with operational needs.
- Reduced office expenses by finding smarter solutions for vendors, suppliers and services.
- Reconciled accounts payable and receivable to maintain accurate financial records.
- Coordinated inventory management, tracking stock levels to prevent shortages and delays.
Production Assistant
Jacuzzi Bath Remodel
10.2023 - 01.2025
- Coordinated communications between various departments to ensure smooth operations throughout the entire production process.
- Managed scheduling of staff members based on expected workloads.
- Coordinated permit applications, ensured compliance with regulations, and tracked submissions to meet project timelines.
- Managed customer inquiries, providing timely and accurate information to enhance satisfaction.
Service Coordinator Lead
Jacuzzi Bath Remodel
02.2022 - 10.2023
- Coordinated with multiple departments to ensure operations remained organized and efficient.
- Provided excellent customer service to clients and colleagues using strong communication skills.
- Prioritized workloads and managed multiple tasks efficiently to meet deadlines.
Dot Com Home Shopper
Safeway
10.2021 - 02.2022
- Received work assignments from order system to fill orders.
- Maintained positive working relationships with customers, team members, and leadership.
- Processed customer orders accurately, prioritizing timely fulfillment to enhance satisfaction.
Shift Lead
Jacksons Food Stores
02.2021 - 10.2021
- Trained new hires in the proper use of equipment, job duties, and safety regulations.
- Assisted customers with inquiries, orders and complaints in a timely manner.
- Monitored inventory levels and coordinated restocking efforts to minimize shortages.
Expo
Brickhouse Bar and Grill
08.2019 - 02.2021
- Supported servers and bussers through high-volume shifts with food running and table clearing.
- Greeted customers promptly and courteously upon their arrival to the restaurant.
- Always maintained a professional appearance while adhering to the dress code policy.
- Performed opening and closing duties such as setting up dining areas, restocking supplies, checking restrooms for cleanliness.
- Answered phone calls to take reservations and address guest questions and concerns.
Education
High School Diploma -
Penn Foster High School
Bachelor of Science - Operations Management
University of Phoenix
Phoenix, AZ, US02-2028
Skills
- Customer Service
- Team collaboration
- Production Support
- Team Supervision
- Office Administration
- CRM Experience
- ERP Software
- Crisis Management
- Detail Oriented
- Self-Starter
- Time Management
- Inventory Management
- Problem Solving
- Proficient in Salesforce, LN, and NetSuite
Timeline
Sales Operations Specialist
Jacuzzi Bath Remodel
10.2025 - Current
Business Administration Manager
Jacuzzi Bath Remodel
01.2025 - 10.2025
Production Assistant
Jacuzzi Bath Remodel
10.2023 - 01.2025
Service Coordinator Lead
Jacuzzi Bath Remodel
02.2022 - 10.2023
Dot Com Home Shopper
Safeway
10.2021 - 02.2022
Shift Lead
Jacksons Food Stores
02.2021 - 10.2021
Expo
Brickhouse Bar and Grill
08.2019 - 02.2021
High School Diploma -
Penn Foster High School
Bachelor of Science - Operations Management
University of Phoenix