Summary
Overview
Work History
Education
Skills
Accomplishments
Certification
Languages
Timeline
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Kailee Bentley

Kailee Bentley

Olive Branch,MS

Summary

Proven performer at Sonic Drive-in, adept in customer service and food preparation, I excel in fast-paced environments, ensuring order accuracy and high customer satisfaction. Skilled in cash handling and team collaboration, I consistently enhance dining experiences, contributing to a significant boost in service quality and efficiency.

Overview

3
3
years of professional experience
1
1
Certification

Work History

Carhop

Sonic Drive-in
Olive Branch, Mississippi
11.2022 - Current
  • Monitored premises to identify and address issues such as lot trash or improperly discarded trays.
  • Cleaned tables and chairs, swept floors, and performed other general cleaning duties as needed.
  • Maintained a safe environment by following health and safety guidelines.
  • Delivered food orders to customers in a timely manner with a friendly attitude.
  • Ensured order accuracy and completeness before delivering to customers.
  • Boosted customer satisfaction by quickly addressing and resolving complaints with food or service.
  • Completed opening, closing and shift change tasks by following company guidelines.
  • Provided menu recommendations and answered customer inquiries with knowledge.
  • Processed payments, handling cash and credit transactions with precision.
  • Notified kitchen staff of shortages or special orders, prompting appropriate action and keeping wait times short.
  • Assisted customers in selecting menu items, taking orders, and providing information about specials or new menu items.
  • Chopped ingredients and prepped food items ahead of lunchtime and dinner rush periods.
  • Warmly greeted visitors to promote great customer service and positive ordering experience.

Pit Crew Member

Pyro's Pizza
Olive Branch, Mississippi
11.2021 - 11.2022
  • Followed recipes and customer requests to prepare meals.
  • Followed staff performance and service standards to deliver consistent and positive customer experiences.
  • Mopped floors and cleaned walk-in refrigerators and storage areas to maintain hygienic, sanitized work area.

Education

High School Diploma -

Lewisburg High School
Olive Branch, MS

Skills

  • Customer service
  • Order accuracy
  • Food preparation
  • Health and safety
  • Time management
  • Problem resolution
  • Cash handling
  • Team collaboration
  • Efficient under pressure
  • Customer interaction

Accomplishments

  • College Board AP scholar
  • 33 Composite ACT
  • Youth Leader
  • Interact Board Member 2023-2024
  • Student Council 2021-2023

Certification

  • CPR and First Aid Certified

Languages

Spanish
Professional

Timeline

Carhop

Sonic Drive-in
11.2022 - Current

Pit Crew Member

Pyro's Pizza
11.2021 - 11.2022

High School Diploma -

Lewisburg High School

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Kailee Bentley