Kailee Crandall
Scottsdale,AZ
Summary
Experienced Loan Officer adept at assessing customer needs, providing suitable products and guiding customers through loan process. Handles complex financial transactions using in-depth knowledge of loan products, services and lending regulations. Develops strong customer relationships by providing excellent service.
Overview
3
3
years of professional experience
Work History
Junior Loan Officer
Waterstone Mortgage Corporation
09.2021 - Current
- Responsible for stating all new customer files and maintaining files for active loan transactions
- Pre-qualify borrowers based off guidelines, finding the best program for their needs, selling customers on rates and products
- Assisted numerous high producing loan officers with reviewing loan documents, checking for inaccuracies, and ensuring positive customer experience from start to finish.
- Helped close and fund over $30,00,000 in a downturn market
Mortgage Loan Officer
Amerisave Mortgage Corporation
07.2020 - 08.2021
- Explained different types of loans pertaining to client situations
- Worked with underwriters to fix application problems and resolve issues
- Developed prospects for new loans by conducting 250 cold calls weekly
- Successfully closed an average of 35+ loans per month
- Developed and maintained relationships with past clients in order to gain referrals.
Education
Bachelor of Science - Criminology
Arizona State University
Tempe, Arizona05.2024
Skills
- Customer Interaction
- MS Office Expertise
- Sales Expertise
- Appraisal Reports
- Loan Officer Training
- Financial Transactions Expertise
Timeline
Junior Loan Officer
Waterstone Mortgage Corporation
09.2021 - Current
Mortgage Loan Officer
Amerisave Mortgage Corporation
07.2020 - 08.2021
Bachelor of Science - Criminology
Arizona State University
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