Kaileigh Martelli
Baltimore,MD
Overview
4
4
years of professional experience
Work History
Account Manager
UpGood Promotions
01.2023 - 07.2023
- Deliver leadership development curriculum to enhance team performance and individual growth
- Facilitate new account setup, price point adjustments, product information and literature, and basic questions.
- Increased sales revenue by building strong rapport with customers and recommending appropriate products based on their needs.
- Assisted in training new staff members on company policies, product information, and sales techniques for a seamless onboarding experience.
Social Media and General Manager
Hannah's Cafe
08.2023 - 11.2023
- Curate 100 pieces of content across 3 social media platforms, leading to a 25% increase in fan engagement vs the prior year
- Increased brand awareness by developing and implementing effective social media strategies.
- Successfully built a loyal following by consistently sharing valuable content that resonated with the target audience.
- Developed and executed strategic plans for business growth and expansion, resulting in increased market share.
- In charge of barista education
- Develop and implement schedules, guidelines, and training for all staff
Social Media Manager
Tiger Fuel Zone
01.2021 - 08.2022
- Create educational social media content for athletes and students
- Create 50 pieces of content across 2 social media platforms, resulting in a 15% increase in followers.
- Successfully built a loyal following by consistently sharing valuable content that resonated with the target audience.
Vice President Membership
Kappa Delta Sorority
11.2019 - 02.2021
- Created social media content to promote the recruitment events
- Planned engaging formal recruitment meeting events for 600 potential new members
- Collaborated with financial committee to utilize and maintain budget of $6,000
- Strategized and collaborated with executive team members to develop a timeline with strategic goals to increase chapter morale and improvement.
Education
Bachelor of Science in Exercise Science -
Towson University
Towson, MD05.2022
Skills
- Marketing
- Proficient in Microsoft Office
- Interpersonal Skills
- Attention to Detail
Timeline
Social Media and General Manager
Hannah's Cafe
08.2023 - 11.2023
Account Manager
UpGood Promotions
01.2023 - 07.2023
Social Media Manager
Tiger Fuel Zone
01.2021 - 08.2022
Vice President Membership
Kappa Delta Sorority
11.2019 - 02.2021
Bachelor of Science in Exercise Science -
Towson University