Kailey Amos
Shelbyville,TN
Summary
Dedicated veterinary professional with extensive experience at Animal Care Veterinary Hospital, excelling in patient care and client communication. Skilled in medication administration and diagnostic imaging, I enhanced animal welfare through meticulous sanitation protocols and compassionate handling, contributing to improved client satisfaction and successful animal rehoming initiatives.
Veterinary professional with experience in animal care, medical support, and client communication. Skilled in assisting with procedures, administering medications, and performing lab tests. Strong focus on teamwork and adaptability ensures seamless clinic operations. Reliable and results-driven, with compassionate approach to patient care.
Overview
7
7
years of professional experience
Work History
Veterinary Assistant
Animal Care Veterinary Hospital
Murfreesboro, TN
07.2022 - Current
- Positioned animals for diagnostic imaging such as x-rays and scans.
- Assisted in the administration of medications, vaccinations, and treatments as prescribed by the veterinarian.
- Enhanced patient care by assisting veterinarians with examinations, surgeries, and diagnostic procedures.
- Cleaned and disinfected exam areas, surgical equipment, and kennels to prevent diseases and control odors.
- Provided compassionate care for animals during treatment and recovery from illnesses or injuries.
- Ensured accuracy of medical records by diligently documenting all relevant information for each patient visit.
- Facilitated efficient inventory management through regular stock checks, ordering supplies, and organizing storage areas.
- Administered medications to animals in treatment and documented changes in condition.
- Improved client relations through effective communication and education on pet health needs.
- Provided customer support to clients, answering questions and addressing concerns.
- Collaborated with veterinary staff to provide exceptional customer service while managing phone calls and front desk tasks.
- Recorded symptoms and documented medical observations to inform treatment decisions.
- Supported veterinary team in diagnostic imaging procedures such as radiographs and ultrasounds for accurate diagnoses.
- Implemented proper sterilization procedures to maintain a sanitary work environment and prevent cross-contamination risks.
- Contributed teamwork flexibility adaptability willingness learn new skills support colleagues achieve practice goals objectives.
- Reduced stress for patients with calming techniques during exams and procedures, creating a positive experience.
- Increased client satisfaction by addressing concerns, answering questions, and offering valuable recommendations for pet care.
Head Kennel Technician
Animal Care Veterinary Hospital
Murfreesboro, TN
08.2019 - 07.2022
- Contributed to the successful rehoming of numerous animals by providing compassionate care and support while they awaited adoption.
- Facilitated efficient communication between clients, veterinarians, and other staff members to ensure that all parties were informed of relevant updates regarding the pets in our care.
- Maintained compliance with local regulations and industry standards by adhering to guidelines for proper animal welfare and facility maintenance.
- Maintained a safe environment for both staff and animals, regularly inspecting facilities for potential hazards.
- Enhanced pet health by implementing strict cleanliness protocols and ensuring proper sanitation of kennels.
- Reduced illness outbreaks with thorough monitoring of animal health and prompt reporting of any concerns.
- Consistently met deadlines for routine tasks like feeding, walking, grooming, administering medications – ensuring that the pets received optimal care during their stay.
- Administered medication according to veterinarian instructions, closely monitoring the effects on animal health and wellbeing.
- Increased customer satisfaction by providing attentive care to animals, addressing specific needs and concerns.
- Collaborated with veterinarians to develop individualized treatment plans for animals with special needs or medical conditions.
- Provided comprehensive training for new hires, emphasizing safety protocols and best practices for animal care.
- Cleaned and maintained kennel areas for optimized hygiene, including cages, runs and yards.
- Washed, trimmed, and brushed animals to maintain good grooming standards.
- Educated visitors and staff on proper animal care and handling.
Kennel Technician
Animal Care Veterinary Hospital
Murfreesboro, TN
07.2018 - 08.2019
- Cleaned and maintained kennel areas for optimized hygiene, including cages, runs and yards.
- Maintained clean and sanitary living conditions for animals, reducing stress and promoting overall wellbeing.
- Enhanced animal socialization skills through daily interaction and playtime activities.
- Implemented efficient feeding schedules, ensuring all animals received proper nutrition on a timely basis.
- Provided exceptional customer service to pet owners, addressing concerns and answering questions regarding the care of their pets.
- Trained new staff on kennel maintenance, animal care and feeding protocols.
- Mixed and administered special food formulas to individual animals based on unique dietary needs.
- Monitored animal behavior closely, identifying potential issues and reporting them to facility management for further evaluation.
- Recorded dogs' intake and output, physical condition and behavior for updated kennel logs.
Education
High School Diploma -
Beech Senior High School
Hendersonville, TN05.2018
Skills
- Client communication
- Cleaning and sanitizing
- Patient restraint
- Animal safety
- Medication administration
- Appointment scheduling
- Sample collection
- Euthanasia assistance
- Animal grooming
- Animal behavior
- Vaccine administration
- Laboratory procedures
- Sanitation protocols
- Medical record-keeping
- Diagnostic imaging
- Client education
- Pharmacy inventory
- Reception duties
- Reception support
- Animal restraint
- Careful restraint
- Animal handling
- Organizational skills
- Prescription filling
Timeline
Veterinary Assistant
Animal Care Veterinary Hospital
07.2022 - Current
Head Kennel Technician
Animal Care Veterinary Hospital
08.2019 - 07.2022
Kennel Technician
Animal Care Veterinary Hospital
07.2018 - 08.2019
High School Diploma -
Beech Senior High School