Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Kailey Ezell

Dayton,TN

Summary

Proven track record in enhancing customer satisfaction at Walgreens by adeptly handling complaints and inquiries, coupled with a strong foundation in team collaboration and problem resolution. Skilled in dental assistant tasks, including equipment sterilization and dental radiography, demonstrating a unique blend of technical proficiency and interpersonal effectiveness. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.

Overview

3
3
years of professional experience
1
1
Certification

Work History

Costumer Service Associate

Walgreens
12.2023 - Current
  • Helped large volume of customers every day with positive attitude and focus on customer satisfaction.
  • Handled customer complaints professionally, resulting in satisfactory outcomes and positive feedback.
  • Maintained a high level of product knowledge, providing accurate information to customers.
  • Answered customer telephone calls promptly to avoid on-hold wait times.
  • Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.

Carhop Server

Sonic
08.2022 - 12.2023
  • Maintained a positive attitude even during high-stress periods, contributing to an uplifting work environment for both colleagues and guests.
  • Upheld stringent food safety standards by following proper sanitation procedures during all aspects of food handling and preparation.
  • Adhered strictly to uniform guidelines, presenting a polished appearance that reflected well on the organization as a whole.
  • Handled cash transactions accurately, providing correct change and processing credit card payments securely.
  • Answered guest questions and promoted special products.

Cell Team Member

Lazyboy
03.2022 - 08.2022
  • Provided feedback on production issues, collaborating with the engineering team on effective solutions.
  • Optimized equipment performance through preventative maintenance tasks and routine inspections.
  • Supported overall plant efficiency goals by participating in lean manufacturing initiatives focused on waste reduction strategies.
  • Performed various cell manufacturing tasks such as assembling components, operating machinery, and packaging finished products for shipment.

Team Member

Taco Bell
08.2021 - 03.2022
  • Kept work areas clean, organized, and safe to promote efficiency and team safety.
  • Learned all required tasks quickly to maximize performance.
  • Worked scheduled shifts and remained available to work during coworker absences, holidays, and busy periods.
  • Contributed to team success by completing jobs quickly and accurately.

Education

RDA Licence - Dental Assisting

Revive Dental
1212 Dodds Ave, Chattanooga, Tennessee
06.2024

High School Diploma -

Rhea County High School
Evensville, TN
05.2023

Skills

  • Customer Service
  • Team Collaboration
  • Dental impressions
  • Equipment Sterilization
  • Patient Services
  • Restorative procedures
  • Teamwork and Collaboration
  • Certified in CPR/AED
  • Dental Assistant
  • Surgical Extractions
  • Dental Assistant (RDA)

Certification

  • Licensed RDA - June 2024
  • Radiology - May 2024
  • CPR- April 2024

Timeline

Costumer Service Associate

Walgreens
12.2023 - Current

Carhop Server

Sonic
08.2022 - 12.2023

Cell Team Member

Lazyboy
03.2022 - 08.2022

Team Member

Taco Bell
08.2021 - 03.2022

RDA Licence - Dental Assisting

Revive Dental

High School Diploma -

Rhea County High School

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Kailey Ezell