Work Preference
Summary
Overview
Work History
Education
Skills
LANGUAGES
Timeline
Generic
Kailey Ferreira
Open To Work

Kailey Ferreira

San Antonio,TX

Work Preference

Job Search Status

Open to work
Desired start date: Open to discussion

Desired Job Title

Front Desk AgentFulfillment AssociateOvernight stockerFine Jewelry Associatefulfillment associate

Work Type

Full TimePart TimeContract WorkGig WorkConsultingVolunteerSeasonal Work

Location Preference

On-Site
Location: San Antonio, TX
Open to relocation: Yes

Salary Range

$20/hr - $1000/hr

Important To Me

Career advancementFlexible work hours

Summary

Led training initiatives for new employees, traveling as needed to support business operations. Demonstrated strong learning agility and adaptability in hands-on roles.

Overview

3
3
years of professional experience

Work History

Front Desk Agent

Homewood Suites Hilton
San Antonio, TX
07.2025 - Current
  • Provided exceptional customer service by greeting guests and addressing inquiries promptly.
  • Managed front desk operations, ensuring efficient check-in and check-out processes.
  • Coordinated room assignments and maintained accurate reservation records using property management system.
  • Assisted in resolving guest complaints, enhancing overall satisfaction and loyalty.
  • Trained new staff on front desk procedures, fostering a collaborative team environment.

Fulfillment Associate

Amazon
San Antonio
06.2024 - 08.2024
  • Processed customer orders efficiently, ensuring timely packing and shipping of products
  • Contributed to a safe work environment by adhering to safety protocols and promptly addressing potential hazards.
  • Followed safety protocols to minimize workplace accidents.
  • Printed labels, packaged boxes, and loaded into outbound containers.
  • Operated material handling equipment to accurately retrieve and transport inventory within fulfillment center.

Overnight stocker

Walmart
San Antonio
01.2024 - 04.2024
  • The ability to work independently as well a team in a low traffic environment replenishing and organizing merchandise on store shelves during the night

Fine Jewelry Associate

Macy's North star
San Antonio
11.2023 - 01.2024
  • Responsible for providing exceptional customer service in the jewelry department, assisting customers with selecting and purchasing fine jewelry, also assisting in handling transactions and presentation of displays.

fulfillment associate

Amazon (SAT4)
San Antonio
05.2023 - 10.2023

Patient Service Rep.

Gonzaba medical group
San Antonio
10.2022 - 03.2023
  • Responsibilities include scheduling appointments, verifying insurance information, handling patient inquiries, and medical records. This role is crucial in delivering positive patient experience and supporting the effective operation of Healthcare facilities. Handling inbound calls from patients and ensuring were verifying patient identification, providing information about procedures and policies while maintaining Confidentiality.

Education

High School Diploma -

Somerset High school
Somerset
06.2021

Skills

Computer technology & software

Bilingual

Knowledge of operating systems

Scheduling

Proofreading

Demonstrated flexibility in responding to changing priorities and environments

Resolved complex issues through analytical problem-solving techniques

Organizational skills

LANGUAGES

English
Spanish

Timeline

Front Desk Agent

Homewood Suites Hilton
07.2025 - Current

Fulfillment Associate

Amazon
06.2024 - 08.2024

Overnight stocker

Walmart
01.2024 - 04.2024

Fine Jewelry Associate

Macy's North star
11.2023 - 01.2024

fulfillment associate

Amazon (SAT4)
05.2023 - 10.2023

Patient Service Rep.

Gonzaba medical group
10.2022 - 03.2023

High School Diploma -

Somerset High school