Stewart Vazquez
Spring Hill,FL
Summary
Enthusiastic individual with more than two years experience working as a Customer Service Representative for Verizon Wireless. Determined and experienced in various areas including sales, customer service, manual labor, mechanical and computer knowledge. Ready to help grow a new employer's success.
Overview
2026
2026
years of professional experience
1
1
Certification
Work History
Stocker
Walmart
6 2024 - Current
- Unloaded, sorted and stocked merchandise according to store layout and product placement.
- Contributed to store cleanliness, ensuring aisles were free from clutter and hazards for shopper safety.
- Demonstrated flexibility in adapting to different store sections as needed, supporting a cohesive stocking team environment across departments.
- Improved customer satisfaction by promptly locating items and providing product information.
Rural Carrier Associate (RCA)
United States Postal Service
09.2023 - 07.2024
- Promoted a positive work environment, assisting fellow carriers with challenging routes when needed.
- Demonstrated flexibility in adjusting schedules to accommodate unexpected staff shortages or increased workload demands.
- Enhanced operational efficiency by sorting and organizing mail for efficient delivery routes.
Senior Representative: Technical Customer Service
Verizon
09.2021 - 10.2023
- Accurately determined if customers were experiencing an issue with their service, software or hardware of the phone.
- Used network, device management and diagnostics tools to troubleshoot and finalize a solution for customers.
- Provided the best experience possible while talking to up to three customers at once both on the phone and chatting.
- Strengthened client relationships through excellent communication skills.
- Supported team members in their daily tasks, fostering a cohesive and productive work environment.
Shipping and Receiving Clerk
Voestalpine
12.2020 - 07.2021
- Packaged goods in safe containers to prepare for shipping, adhering to packaging protocols.
- Utilized Excel and Kasto to keep orders organized and ready to ship.
- Effectively multitasked working on orders, loading trucks, talking to customers, and training new employees.
- Experienced in maximizing profits through workflow, decision-making, and providing the best service for the customer.
Staging Technician
FABRIC IMAGES, INC.
09.2018 - 06.2020
- Efficiently completed projects that included, but are not limited to, assembling metal frames, cleaning and inspection, installing high tension fabric on the frames, disassembly and packaging all to the customer's standards.
- Supervised a group of ten to complete a project for the Chicago auto show.
- Used interpersonal skills to communicate with customers about their needs and expectations for each project.
Associate
Amazon
03.2017 - 04.2018
- Gained team leader experience through our Floor Load program which consisted of setting goals for my team, effectively resolving issues between team members, and communicating with managers.
- Excelled at order picking, order setup, and stowing.
- Prioritized keeping a clean and safe workspace.
Education
High School Diploma - Mechanical Engineering
St Charles North High School
Saint Charles, IL05.2016
Skills
- Computer Hardware
- Shipping and Receiving
- Computer Skills
- Customer Service
- Software Troubleshooting
- Sales
- Live chat
- Supervising Experience
- Microsoft Word
- Microsoft Office
Certification
Forklift Certification
Awards
5k Stower, 10/01/18, Awarded a KIVA robot in my name at Amazon for storing more than 5000 items in one work day.
Software
IOS
Languages
English
Native or Bilingual
Spa
Professional Working
Timeline
Rural Carrier Associate (RCA)
United States Postal Service
09.2023 - 07.2024
Senior Representative: Technical Customer Service
Verizon
09.2021 - 10.2023
Shipping and Receiving Clerk
Voestalpine
12.2020 - 07.2021
Staging Technician
FABRIC IMAGES, INC.
09.2018 - 06.2020
Associate
Amazon
03.2017 - 04.2018
Stocker
Walmart
6 2024 - Current
High School Diploma - Mechanical Engineering
St Charles North High School
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