Summary
Overview
Work History
Education
Skills
Certification
Languages
Work Availability
Work Preference
Interests
Software
Timeline
BusinessAnalyst

Stewart Vazquez

Spring Hill,Florida

Summary

Customer service professional with proven results in team collaboration and project completion. Expertise in customer relations, problem-solving, and process optimization. Recognized for reliability and strong communication skills in achieving organizational goals.

Overview

2026
2026
years of professional experience
1
1
Certification

Work History

Stocker

Walmart
6 2024 - 06.2025
  • Ensured store cleanliness by maintaining clear aisles for shopper safety.
  • Adapted to various store sections, fostering a cohesive stocking team.
  • Boosted customer satisfaction by efficiently locating items and sharing product details.
  • Organized merchandise displays, enhancing visibility and accessibility; ranked in top 15 stores for Southeast US.
  • Maintained storage rate of 10% above average using planning skills.

Rural Carrier Associate (RCA)

United States Postal Service
09.2023 - 07.2024
  • Promoted positive work environment by assisting carriers with challenging routes.
  • Adjusted schedule to accommodate unexpected staff shortages or increased workload.
  • Improved operational efficiency by organizing mail for delivery, completing routes 42% faster.

Senior Representative: Technical Customer Service

Verizon
09.2021 - 10.2023
  • Accurately determined if customers were experiencing an issue with their service, software or hardware of the phone.
  • Used network, device management and diagnostic tools to troubleshoot and finalize a solution for customers. These skills allowed a 98% of First Call Resolution for 3 months.
  • Provided the best experience possible while talking to up to three customers at once both on email, phone calls and chatting.
  • Strengthened client relationships through excellent communication skills. Increased overall customer satisfaction by 10% for each call.
  • Led cross-functional teams to enhance customer experience and operational efficiency.

Shipping and Receiving Clerk

Voestalpine
12.2020 - 07.2021
  • Packaged goods securely for shipping while following protocols.
  • Multitasked on orders, loaded trucks, trained new employees, and communicated with customers.
  • Used Excel to enable 40 shipments hourly.
  • Maximized profits through effective workflow and service delivery.

Staging Technician

FABRIC IMAGES, INC.
09.2018 - 06.2020
  • Completed projects involving assembling metal frames, cleaning, inspection, fabric installation, disassembly, and packaging to customer standards.
  • Supervised a ten-member team for Chicago auto show project.
  • Communicated with customers regarding needs and expectations for projects.

Associate

Amazon
03.2017 - 04.2018
  • Led team through Floor Load program by setting goals, resolving team issues, and communicating with management.
  • Achieved high performance in order picking, setup, and stowing.
  • Maintained clean and safe workspace.

Education

High School Diploma -

St Charles North High School
05.2016

Skills

  • Computer Hardware
  • Shipping and Receiving
  • Computer Skills
  • Customer Service
  • Software Troubleshooting
  • Sales
  • Live chat
  • Supervising Experience
  • Microsoft Office
  • Willing to learn

Certification

  • 5K stower, 10/01/2018, Awarded a KIVA robot in my name at Amazon for storing more than 5000 items during one work day.
  • Amongst the top 10% of all Verizon Representatives in first call resolution, customer satisfaction, and net value per hour
  • Obtained forklift certification
  • Lead a team of 10 to complete the Chicago Auto Show globe

Languages

English
Native or Bilingual
Spanish
Limited Working

Work Availability

monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Work Preference

Work Type

Full TimePart Time

Work Location

RemoteHybridOn-Site

Important To Me

Career advancementWork-life balanceCompany CultureFlexible work hoursPaid sick leaveHealthcare benefits

Interests

Computers

Technology

Learning

Gaming

Software

IOS

Android

Windows

Google

Timeline

Rural Carrier Associate (RCA)

United States Postal Service
09.2023 - 07.2024

Senior Representative: Technical Customer Service

Verizon
09.2021 - 10.2023

Shipping and Receiving Clerk

Voestalpine
12.2020 - 07.2021

Staging Technician

FABRIC IMAGES, INC.
09.2018 - 06.2020

Associate

Amazon
03.2017 - 04.2018

Stocker

Walmart
6 2024 - 06.2025

High School Diploma -

St Charles North High School

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