Kailey Larson
Seattle,United States
Summary
As a recent graduate from the University of Washington, I am eager to leverage my skills and experiences in a professional work environment. With a solid foundation built on four years of customer service experience, I possess adept interpersonal abilities honed through interactions with diverse clientele. I have learned how to swiftly assimilate into new environments, navigate unique challenges, and foster positive relationships with colleagues and clients alike. I am currently seeking an opportunity to contribute effectively and grow within a dynamic team.
Overview
5
5
years of professional experience
Work History
File Clerk/Front Desk Liason
Dubin Law Group
04.2024 - Current
- Maintained physical and computer-based filing systems, and examined, categorized, and sorted incoming documents.
- Managed sensitive or confidential files with attention to data security and storage policies.
- Assisted with document scanning and imaging projects to support accurate file back-up.
- Processed correspondence, conducted post office pick-ups and distributed mail to appropriate parties.
Barista
Van Gogh Coffeehouse
09.2021 - 04.2024
- Demonstrated exceptional interpersonal skills by effectively interacting with diverse groups of customers on a daily basis, fostering loyalty and satisfaction
- Adapted communication style to suit the preferences and needs of various individuals, enhancing customer experience
Volunteer
Jubilee Women's Center
07.2023 - 01.2024
- Provided personalized assistance to women facing homelessness, drug addiction, mental illness, and other challenges, ensuring a dignified and supportive experience
- Collaborated with fellow volunteers and staff to meet the diverse needs of clients and uphold the mission of providing empowering resources to underserved women.
Barista
Starbucks
07.2020 - 08.2021
- Demonstrated exceptional teamwork abilities by effectively collaborating with colleagues to ensure smooth operations during peak hours
- Thrived in high-pressure environments, adeptly managing multiple tasks and remaining calm under stressful situations
Cashier
JCPenney
09.2019 - 03.2020
- Provided exceptional customer service by greeting customers, answering questions, and resolving issues promptly and courteously
- Collaborated with team members to achieve store goals and maintain a positive work environment.
Education
Bachelor of Arts in Psychology -
University of Washington
Seattle, WA01.2023
Skills
- Exceptional Customer Service
- Conflict Resolution and De-escalation
- Teamwork and Collaboration
- Experienced in Google Suite (Docs, Sheets, Slides, Gmail) and Microsoft Office Suite (Word, Excel, PowerPoint, Outlook)
- File/records maintenance
- Document Management
Timeline
File Clerk/Front Desk Liason
Dubin Law Group
04.2024 - Current
Volunteer
Jubilee Women's Center
07.2023 - 01.2024
Barista
Van Gogh Coffeehouse
09.2021 - 04.2024
Barista
Starbucks
07.2020 - 08.2021
Cashier
JCPenney
09.2019 - 03.2020
Bachelor of Arts in Psychology -
University of Washington
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