Summary
Overview
Work History
Education
Skills
Timeline
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Kailey Needles

Orange Park,FL

Summary

I am 18 years old and have recently graduated from high school and looking for more opportunity to help pay for further school. I am a competent crew member ready to take on demanding workload to achieve objectives. Experienced in organizing supplies and equipment for efficient use. Team player with drive to reach organizational goals. As well as outstanding skills in customer service.

Overview

4
4
years of professional experience

Work History

Crew Member

Tropical Smoothie
09.2022 - Current
  • Provided excellent customer service by greeting customers and meeting quality expectations.
  • Took orders, prepared meals and collected payments.
  • Kept food preparation area, equipment and utensils clean and sanitary.
  • Worked front counter
  • Worked well with teammates and accepted coaching from management team.
  • Became familiar with products to answer questions and make suggestions.
  • Prepared and cooked food orders for customers by noting customizations and portion sizes.
  • Kept drawer balanced by accurately processing cash, credit and debit payments.
  • Checked on dining areas frequently to clean up spills, wipe down tables and restock stations.
  • Performed serving, cleaning and stocking to high standards and provided excellent customer satisfaction.

Hostess/Counter Server

Grotto's Pizza
02.2022 - 07.2022
  • Helped customers choose items based on menu options, dietary needs and preferences.
  • Packaged and delivered to-go orders and trays for guests leaving restaurant.
  • Managed multiple tasks in high-volume environment.
  • Maintained sanitation of restaurant by mopping and sweeping floors, washing counters and disposing of trash.
  • Addressed guest complaints and resolved issues to promote satisfaction.
  • Used cash register to perform cash, credit and debit transactions per day.
  • Provided responsive, exceptional service to customers by answering questions, making recommendations, providing samples and responding to requests.
  • Maintained clean and organized appearance for restaurant areas to attract and retain customers.
  • Demonstrated knowledge and applied proper food handling standards.
  • Delivered items to guest tables and addressed and requests.

Education

High School Diploma -

Oak Leaf High School
Orange Park, FL
05.2023

Skills

  • Team Contribution
  • Interactive Communication Skills
  • Point-of-Sale (POS) Software
  • Food Preparation and Safety
  • Teamwork and Collaboration
  • Employee Training and Supervision
  • Cash Handling
  • Organization and Time Management
  • Complex Problem-Solving
  • Mathematics

Timeline

Crew Member

Tropical Smoothie
09.2022 - Current

Hostess/Counter Server

Grotto's Pizza
02.2022 - 07.2022

High School Diploma -

Oak Leaf High School

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Kailey Needles