Overview
Work History
Education
Skills
Timeline
Generic

Kailey Nickson

Organized management professional with experience coordinating daily operations, maintaining accurate records, training employees, and providing excellent customer service in fast-paced environments. Currently pursuing an Associate's degree in Human Resources Management while building knowledge in business operations and office administration. Eager to bring organizational, communication, and administrative support skills to an office role.
Euclid

Overview

4
4
years of professional experience

Work History

Assistant Store Manager

Walgreens
Eastlake
03.2025 - Current
  • Oversees daily store operations and made sure company policies and procedures were followed.
  • Provides friendly customer service by helping customers, answering questions, and resolving concerns.
  • Handles cash, balanced registers, and kept daily financial records accurate.
  • Helps manage inventory, stocked products, and kept merchandise organized.
  • Completes daily reports and kept store records and paperwork organized. Works with team members and managers to keep daily operations running smoothly.
  • Trains and supported employees on company procedures and customer service.
  • Manages multiple tasks in a fast-paced environment while staying organized and paying attention to detail.
  • Uses company computer systems to complete reports, maintain records, process transactions, manage inventory, and communicate with team members.

Manager

Be Smoothie
Willowick
06.2024 - 03.2025
  • Maintained service quality and reduced order errors while resolving customer concerns promptly.
  • Trained staff on drink preparation standards to improve consistency and implemented cleaning and maintenance procedures to support daily operations.

Manager

Chick-fil-A
Massillon
02.2022 - 05.2024
  • Led daily front-line operations and assigned roles to support efficient service.
  • Coached staff on customer service techniques, resolved customer and staff concerns, and promoted a positive, team oriented work environment.

Education

ASSOCIATE'S -

Cuyahoga Community College District
Cleveland, OH
05-2027

HIGHSCHOOL DIPLOMA -

Perry High School
Massillon, OH
05-2024

Skills

  • Time Management
  • Conflict Resolution
  • Customer Engagement
  • Adaptability
  • Cash handling
  • Record keeping
  • Store operations
  • Team building and leadership

Timeline

Assistant Store Manager

Walgreens
03.2025 - Current

Manager

Be Smoothie
06.2024 - 03.2025

Manager

Chick-fil-A
02.2022 - 05.2024

ASSOCIATE'S -

Cuyahoga Community College District

HIGHSCHOOL DIPLOMA -

Perry High School

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Kailey NicksonOrganized management professional with experience coordinating daily operations, maintaining accurate records, training employees, and providing excellent customer service in fast-paced environments. Currently pursuing an Associate's degree in Human Resources Management while building knowledge in business operations and office administration. Eager to bring organizational, communication, and administrative support skills to an office role.