Kailey Peters
Bourbon & Brews
Bay Shore
4
years of professional experience
Dynamic bartender with a proven track record, excelling in customer service and flair bartending. Recognized for enhancing guest experiences and implementing seasonal drink menus that boosted customer engagement. A reliable team player skilled in multitasking, ensuring efficient operations and high-quality service in fast-paced environments.
Work History
Bartender
6 Months- Crafted signature cocktails and maintained high standards of beverage presentation.
- Provided exceptional customer service, enhancing guest experiences in a fast-paced environment.
- Assisted in inventory management, ensuring optimal stock levels for bar supplies.
- Collaborated with kitchen staff to coordinate food and drink pairings for special events.
Bartender/Server
1 Year 2 Months- Crafted and served beverages in a fast-paced environment, ensuring customer satisfaction and repeat business.
- Developed knowledge of menu offerings, enhancing customer experience through effective recommendations.
- Maintained cleanliness and organization of bar area, adhering to health and safety standards.
- Processed transactions accurately using POS system, managing cash flow efficiently during peak hours.
- Implemented strategies for upselling signature drinks, contributing to increased revenue for the establishment.
Manager
1 Year 7 Months- Supervised daily operations to ensure compliance with state regulations and company policies.
- Developed and implemented standard operating procedures to enhance workflow efficiency.
- Trained team members on best practices for product handling and inventory management.
- Conducted regular audits of inventory levels to maintain optimal stock availability.
- Led staff meetings to foster open communication and align team objectives with company goals.
Bartender
1 Month- Implemented efficient workflow processes, reducing wait times during peak hours.
- Monitored compliance with health and safety regulations to ensure safe drinking environment.
- Served high customer volumes during special events, nights, and weekends.
Head Bartender
1 Year 6 Months- Supervised daily bar operations to ensure high-quality customer service and adherence to established standards.
- Trained and mentored junior bartenders on cocktail preparation and service techniques.
- Developed and implemented seasonal drink menus, enhancing customer engagement and satisfaction.
- Resolved customer complaints efficiently, maintaining positive relationships and promoting repeat business.
- Collaborated with management to optimize staff scheduling based on peak business hours and demand.
Education
High School Diploma
Skills
Strong multitasking
Customer service
Highly reliable
Team player attitude
Flair bartending
Inventory management
Timeline
Bartender
Bourbon & Brews
02.2026 - CurrentRead More
Bartender/Server
Hurricanes Grill and Wings
03.2025 - 05.2026Read More
Manager
Greenhouse Cannabis
10.2023 - 05.2025Read More
Bartender
The Cuban
08.2023 - 09.2023Read More
Head Bartender
TGI Fridays
02.2022 - 08.2023Read More
1-800-Bartending
Read More
Eastport South Manor High School
High School Diploma
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