Kailey Wilbanks
Thomasville,NC
Summary
Diligent College Student focused on Business Admistration and dedication to prompt project completion and continual adaptation. Ambitious, career-focused job seeker, anxious to obtain an entry-level bank teller position to help launch career while achieving company goals.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Waitress
Sixty Six Grill and Tap
Thomasville, NC
10.2020 - Current
- Greeted customers, answered questions and recommended specials to increase profits.
- Addressed concerns quickly to improve customer experience and escalated issues to management for resolution when necessary.
- Maintained cleanliness of work areas throughout shift by wiping counters and cleaning spills promptly.
- Completed opening and closing checklists to ensure smooth restaurant operations.
- Prepared checks accurately and processed payments promptly.
- Trained new employees to perform duties.
- Performed cashier duties such as taking payments, counting change, and issuing receipts.
- Developed positive relationships with regular customers through friendly conversation.
Education
BBA - Business Administration
University of North Carolina At Greensboro
Greensboro, NC06-2025
High School Diploma -
Wheatmore High School
Trinity, NC07-2020
Skills
- Customer Service
- Guest Relations Management
- Payment Processing
- Cash Handling
- Point of Sale (POS) System Operations
Certification
- Certified in Financial Literacy
- Certified in OSHA
References
References available upon request.
Timeline
Waitress
Sixty Six Grill and Tap
10.2020 - Current
BBA - Business Administration
University of North Carolina At Greensboro
High School Diploma -
Wheatmore High School
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