Kailey Willyerd
Portland,OR
Summary
Leveraged 3+ years of barista expertise to enhance customer satisfaction and streamline operations.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Cafe/Bakery Associate
Zupan's Markets
10.2022 - 01.2025
- Oversaw cashiering and barista operations to enhance customer experience. Cultivated a clean and organized workspace to promote efficiency. Managed product stocking on the sales floor to optimize inventory presentation. Drove department sales through effective customer engagement. Facilitated product discovery for customers by leveraging product knowledge. Coordinated with vendors to ensure timely material procurement.
Dog Sitter
Rover.com
03.2022 - 10.2022
- Responsibilities included: followed pet care instructions, dietary needs and medication regimens, exercised animals regularly with walks and rigorous play activities, managed pet safety and wellness in owners' absence by securing yard gates and removing items that could make pets sick, greeted pet owners and went over available services, outlined costs and determined special needs of animals under care, organized picking up and dropping off animals at client locations, monitored animal behavior and completed examinations to identify illnesses, injuries or potential diseases, supported optimal animal health and comfort with frequent bedding changes, gave animals proper attention to promote secure environments in owner's absence, communicated professionally with pet owners via phone, email and text.
Delivery Driver
Doordash
10.2021 - 10.2022
- Responsibilities included: delivered goods and products to customer on time and in excellent condition, planned and adjusted optimal routes based on traffic and weather conditions, kept detailed mileage and fuel reports to track overall fuel costs, worked directly with customers to assess damage and incompleteness of orders, minimized liability by consistently following road rules when driving, updated logs and tracking documents accurately and according to schedule requirements.
Education
GED - GED
Portland Community College
Portland, Oregon, OR03.2020
Skills
Executed beverage preparation and maintained cleanliness to enhance overall customer experience in a fast-paced setting
Certification
OLCC
Referrals
Jeremy Alcatraz - jeremy@zupans.com
Amber Graham - amber@zupans.com
Trent Thomas - trent@zupans.com
Timeline
Cafe/Bakery Associate
Zupan's Markets
10.2022 - 01.2025
Dog Sitter
Rover.com
03.2022 - 10.2022
Delivery Driver
Doordash
10.2021 - 10.2022
GED - GED
Portland Community College