Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

KAILEY A CARUSO

DENVER,CO

Summary

Graduate student with a strong work ethic, personal experience, and excellent people skills seeking education and hands-on experience in the field of Social Work to become a Licensed Clinical Social Worker.

Overview

9
9
years of professional experience
1
1
Certificate

Work History

Relationship and Development Associate

THE CARUSO FOUNDATION
01.2022 - Current
  • Developed and managed relationships with investors and non-profit organizations
  • Attended networking and foundation events to strengthen and build relationships
  • Managed and updated website
  • Created content and directed social media accounts for the company and Director
  • Lead The Caruso Foundation weekly meetings
  • Organized estate documents, trusts, wills, and Google Drive
  • Tracked annual foundation grants
  • Performed wire transfers and sent schedule K-1s to accountant

Office Assistant and Volunteer

BREAKTHROUGH COLORADO
01.2022 - Current
  • Attended prison visits, conducted mock interviews, and gave resume feedback with incarcerated program participants 1
  • Organized Google Drive by creating and facilitating uniformed storage and playbook processes
  • Assisted in planning the annual “Strive for Better” event
  • Managed and responded to administrative and participant mail

Portal Control Associate Coordinator

ZAYO GROUP
12.2020 - 01.2022
  • Managed Tranzact Queues: Quotes In-Process, Cases, Tasks, and Public Quotes
  • Answered incoming phone calls and live chats
  • Provided demos for sales team and new customers utilizing Tranzact Portal
  • Ran weekly report of partner cases productivity
  • Provided quotes/RFPS for multiple Carriers, Master/Sub Agents, and Direct Accounts
  • Exceeded weekly quota of 250 action items and monthly quota of 900 action items

Studio Manager, Assistant Studio Manager, Sales Associate, Fitness Coach

ORANGETHEORY FITNESS
08.2015 - 01.2021
  • Provided leadership and daily direction to the sales and group personal training teams
  • Served as lead for the sales function and executed a lead generation / marketing strategies plan to increase fitness program sales as well as promote the health and wellness benefits that are associated with a healthy lifestyle
  • Grew the studio by 150 members, resulting in $156,000 in revenue within one year making Washington Park the largest studio in the state in membership numbers
  • Managed sales and operational budget
  • Lead and coordinated sales drivers (pre-sale events, studio events, outreach)
  • Built and maintained class size through scheduling optimization
  • Ensured OTF branding through consistency and continuity in all actions
  • Responsible for meeting performance metrics (KPI’s), revenue, ordering, inventory, payroll, cost controls and facilities maintenance
  • Responsible for 30-60-90 and annual performance reviews, as well as disciplinary actions for all employees
  • Responsible for overseeing the sales process and systems with all staff
  • Lead and coordinated initial and ongoing sales drivers (studio events, outreach)
  • Delivered heart-rate based cardiovascular and strength programs to up to 45 members
  • Educated members on health and fitness components, behavior change, and science
  • Conducted body composition assessments using an InBody Scanner

Employee Health and Wellbeing Intern

UC HEALTH
01.2017 - 05.2017
  • Assisted Regional Employee Wellbeing Coordinators in planning and implementing wellness programs covering all dimensions of wellness
  • Conducted exercise tests that involve measuring lactate serum levels associated with heart-rate at increasing intensities
  • Performed Functional Movement Screens
  • Developed exercise programs for patients with varying activity levels (sedentary and professional athletes)

Education

Master of Social Work - Mental Health

University of Denver
Denver, CO
12.2024

Bachelor of Science - Exercise Science, Nutrition

Arizona State University
Tempe, AZ
05.2016

Skills

Management and Leadership

Client Engagement

Behavior Change

Motivational Interviewing

Health and Wellness

Office Organization

Technical Aptitude

Certification

Google Suite Applications

Microsoft Office Applications

Salesforce

Certified Personal Trainer: National Council on Strength and Fitness

TRX Suspension Training

CPR/AED: American Heart Association

Certified Orangetheory Fitness Coach: OTFit

Timeline

Relationship and Development Associate

THE CARUSO FOUNDATION
01.2022 - Current

Office Assistant and Volunteer

BREAKTHROUGH COLORADO
01.2022 - Current

Portal Control Associate Coordinator

ZAYO GROUP
12.2020 - 01.2022

Employee Health and Wellbeing Intern

UC HEALTH
01.2017 - 05.2017

Studio Manager, Assistant Studio Manager, Sales Associate, Fitness Coach

ORANGETHEORY FITNESS
08.2015 - 01.2021

Master of Social Work - Mental Health

University of Denver

Bachelor of Science - Exercise Science, Nutrition

Arizona State University
KAILEY A CARUSO