Summary
Overview
Work History
Education
Skills
Interests
Timeline
Generic

Kailey Jo Pollock-Welskop

Palm Bay

Summary

Dynamic professional with a proven track record in employee training and customer service at Culvers Restaurant. Skilled in conflict resolution and workforce management, I excel in fostering team collaboration and enhancing operational efficiency. Committed to maintaining high standards of safety and sanitation while achieving service goals through effective communication.

Overview

6
6
years of professional experience

Work History

Crew Trainer

Culvers Restraunt
02.2024 - 05.2025
  • Trained new crew members on operational procedures and safety protocols.
  • Assisted in maintaining cleanliness and organization of work areas.
  • Supported team in achieving service goals through effective communication.
  • Learned to operate equipment safely while adhering to company standards.

Managers Assistant

Tag Adventures
12.2023 - 02.2024
  • Coordinated schedules and meetings for management, ensuring efficient use of time and resources.
  • Assisted in preparing reports and presentations, enhancing communication of key insights to stakeholders.
  • Managed correspondence and communications, maintaining professionalism and clarity in all interactions.
  • Supported project management tasks, tracking progress and updating team members on deadlines.

Camp Counselor

Art in the Woods
05.2019 - 07.2020
  • Supervised daily activities to ensure safety and engagement of campers.
  • Facilitated team-building exercises that promoted cooperation and communication among participants.
  • Developed age-appropriate lesson plans to enhance camper experiences and skill development.
  • Assisted in managing behavioral challenges, employing conflict resolution techniques effectively.

Education

Matanzas Highschool
Palm Coast, FL

Skills

  • Customer service
  • Employee training
  • Cash handling
  • Team leadership
  • Safe food handling
  • Decision-making
  • Staff education and training
  • Kitchen sanitation
  • Product knowledge
  • Workforce management
  • Complaint resolution
  • Policies and procedures
  • Conflict resolution techniques

Interests

- Guitar

- Painting and drawing

Timeline

Crew Trainer

Culvers Restraunt
02.2024 - 05.2025

Managers Assistant

Tag Adventures
12.2023 - 02.2024

Camp Counselor

Art in the Woods
05.2019 - 07.2020

Matanzas Highschool

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